Students sat in the sun outside the Brooks building on campus

Accommodation policies and documents

Keeping our campus a safe and secure environment for all.

Components

Our policies are designed to make sure that Manchester Metropolitan University’s accommodation is a safe and comfortable place for everyone. Please take some time to familiarise yourself with the following information. 

Cancellation and Refund Policy 24-25

Accommodation Allocation and Booking Policy

Student Accommodation Terms and Conditions 2024-25

Car Parking Policy

If you have purchased a parking permit, this policy details the regulations that apply.

Complaints Procedure

If you have a complaint about your university accommodation or living arrangement, we have two options: an informal procedure and a formal procedure.

Complaints form

The form to complete if you have a formal complaint to make about university accommodation or living arrangements.

Electrical Safety Policy

If you are bringing any electrical appliances into university accommodation, these are the safety requirements they must meet.

Guests Policy

This policy will be regularly reviewed and is subject to change and withdrawal at any point in line with Government restrictions relating to Covid.

Cancellation and Refund Policy 23-24

If you wish to cancel your room in university halls, this policy explains the rules.

Halls Handbooks

These documents are a must-read for all Manchester Met halls residents. Read the handbook for your hall before you arrive and refer to it throughout your stay.

All Saints Student Living Handbook

Birley Student Living Handbook

Wilmott Student Living Handbook

Severe Weather Policy

How we will keep residents safe in the event of bad weather.

Student Code of Conduct

The behaviour we expect from students on campus, in university accommodation and in the local community.