skip to content | Accessibility Information

Student Hubs

Everything you need in one place

Student hubs can be found throughout our campus and aim to provide a comprehensive advice and information service to all students on all student-related matters.

Visit one of our hubs

Find out how we can support you

We provide advice to students on:

  • Academic appeals and exceptional factors
  • Complaints
  • Coursework
  • Enrolment
  • Fees, finance and bursaries
  • Health care information
  • Induction
  • Moodle
  • Personal emergency evacuation plans
  • Referral to specialist services
  • Support for disabled students
  • Accommodation
  • Council tax exemption
  • Disciplinary procedures
  • Examinations
  • Graduation
  • ID card replacement
  • Letters to confirm student status
  • Password resets
  • Personal learning plans
  • Sport facilities
  • Support for international students
  • Timetables
  • Tutors’ availability

The Student Hub at the Business School Building also offers specialist advice for course enquiries, student financial support and international student support.

What you can expect from us

We aim to:

  • Provide clear and accurate information
  • Deal with your enquiries quickly and efficiently
  • Ensure you have access to effective specialist support
  • Work to improve the standards of the service we provide
  • Answer the telephone in a polite manner; identify ourselves by name and telling you where we are based
  • Return phone calls / emails as soon as possible
  • Resolve complaints about Student Hub services within 10 working days

We are:

  • Committed to improving our services and will make appropriate changes where we can
  • Pleased to receive feedback whether compliments or criticisms
Visit the Student Hub Website