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Facilities Management

Portering

Portering

Our Facilities Assistants are here to help you move and deliver items within the University. They are also responsible for setting up rooms and handling office moves.

Our Facilities Assistants will:

  • Move heavy or bulky items around the University
  • Set up rooms and alter room layouts
  • Remove unwanted furniture
  • Manage the internal recycling hubs
  • Receive and deliver items from loading bays
  • Assist with postage delivery and collection

To request this service please contact the Facilities Team Leader for your building with the following information:

  • Item(s) to be moved
  • Building and room item to be collected from
  • Building and room item to be delivered to
  • Contact name and number at the collection / delivery location

Timescales for booking the portering service

Room set up: 48 hours notice required, requests to the Facilities Team Leader.  (Please book sufficient time for set up and clear down either side of your booking).

Transportation of small items:  minimum 48 hours notice, requests to the Facilities Team Leader.

Large deliveries: 48 hours notice of any large deliveries is required, requests to the Facilities Team Leader. Please inform us when you require our assistance to receive and transport large deliveries.

Out of hours service: 14 days notice is required where possible. Please contact the Assistant Facilities Manager to arrange.

Recycling of University items: please refer to the Environment Team web page, and inform the Facilities Team Leader.

Disposal of confidential waste: please contact your building’s reception.

More information about the Portering Service

To find out the hours our portering service is available, please see your building page.

Frequently Asked Questions about our portering service

Monitoring our service

The standard of our portering services is monitored on a regular basis to ensure that by continuously improving our service we exceed the expectations of our customers. You can view our Campus Services Standards to find out more.