eduroam (education roaming) is a secure, international wireless service that is available to all staff and students at Manchester Metropolitan University.
As well as being available at institutions around the world, eduroam can also be used at Manchester Metropolitan University wherever the ‘eduroam’ wireless network is available.
eduroam is particularly convenient for smart phone and tablet users. Using eduroam, you don't need to type in your username and password every time you access the network. You only need to set up your device once, and then you can log in automatically wherever the eduroam network is available.
This means you can get on to Moodle, MyMMU, your email and the Library's collection of online journals and databases from a range of colleges and universities, not just in the UK, but from around the world.
All you need to do is set up your preferred device to connect to the eduroam network and, where prompted, enter the following information:
For assistance, please contact the IT Services Helpline.
You are also advised to keep your anti-virus software up to date.
eduroam (education roaming) is the secure, world-wide roaming wireless access service developed for the international research and education community.
It allows users to visit other organisations and use the same username and password as they would use at their home institution.
eduroam institutions span much of the world including Europe, Asia-Pacific, Canada and the USA.
Manchester Metropolitan University eduroam operates a compliant service per the eduroam UK technical specification.
IT Services is unable to provide technical support to non-Manchester Metropolitan University eduroam users at the Campus.
We provide reliable and secure email, shared calendars and access to contact lists via a single login.
Access to email is via Outlook which is installed on all PCs and laptops. It is also accessible via any browser at https://outlook.mmu.ac.uk
We have partnered with Microsoft to provide all of our students with enterprise-grade email in the cloud using Office 365.
Microsoft Office 365 is a reliable and secure email service accessible to all students, offering 50GB mailboxes, MS Office integration and tools to help facilitate collaboration.
We strongly recommend that you do not forward your university student email to a private email address, as this can result in lost messages.
Instead, why not download it directly to your mobile device? This is the best and most reliable method of ensuring you never miss any messages sent to your University email address!
We take data security very seriously here at Manchester Metropolitan University. That's why we have implemented a range of measures to safeguard the Confidential Information that staff handle on behalf of the University. Encryption is an integral part of this.
All University laptops and MacBooks are encrypted. We have also made Windows USB encryption available to staff and this is incredibly easy to use.
We use a simple encryption method which provides enhanced protection against data theft or exposure of Commercially Sensitive Information by storing everything on the hard drive in an encrypted format. Once it's up and running, most users won't notice a difference. The encryption works in the background and will usually only be invoked should somebody try to hack into the device.
Encryption for USB devices is available as standard on all staff Windows devices connected to the University network. It's a very simple process, which requires just two clicks and a password to encrypt all of the content on a USB device, such as a pen drive or an external hard drive.
USB encryption is also available for Macs and MacBooks, but there are a few things that you need to be mindful of before using this feature:
For any members of staff who need to encrypt data and then access it on multiple platforms (ie, Windows and Mac), your department can purchase USB sticks with built-in encryption which we'll source and configure for you. Please send any requests, along with your budget holder's approval to the IT Helpline.
Day to day operation should not invoke the encryption lock. In the unlikely event that this should happen please contact the IT Helpline on 0161 247 4646.
This service applies to all members of staff using a smartphone or tablet to access a Manchester Metropolitan email account.
Everybody using a mobile device to handle their University email is already expected to meet a set of simple criteria ('Your responsibilities', below) to keep that information secure. We use Microsoft's ActiveSync, which means that you won't be able to access email using an email client on a mobile device unless you meet those criteria.
This affects personal smartphones and tablets as well as Manchester Metropolitan provided devices.
This is all part of our commitment to safeguard Personal Data and Commercially Sensitive Information handled on behalf of the University (collectively referred to as Confidential Information). There are serious consequences for organisations who lose data, particularly if it's not been encrypted, so we don't leave mobile data security to chance.
Please ensure you're familiar with your responsibilities when handling information for the University. While the following points summarise the key criteria relating to the use of mobile devices they are no substitute for reviewing the University's MMU Information Security Policy and Mobile Devices Security Policy.
When it comes to using mobile devices for handling Confidential Information, staff are expected to meet the following criteria:
If you're provided with a University mobile device then you must enable encryption. If you do not want to encrypt your personal device, that's up to you - but if you don't, you'll no longer be able to use your device for your University email.
To avoid losing access to your email account on your device and repeated prompts from ActiveSync to encrypt if you have already decided against it, you should remove your MMU email account from your personal device.
We strongly urge you to choose from the guidance below, find the instructions most relevant to your device and situation and follow these steps before beginning the encryption process. While it is an easy, streamlined process on the vast majority of devices, there can be complications - particularly when encrypting Android devices.
Call our 24 hour helpline on 0161 247 4646 or email firstname.lastname@example.org.