skip to content | Accessibility Information

Service Availability

  • Printing
  • Student Email
  • Staff Email
  • Network & Wi-Fi
  • MyMMU
  • Moodle
  • Library e-Resources
  • MMU Websites
  • Student Records Systems
  • File Storage
Check PC availability in the IT Zones in Manchester Cheshire

Help and Support

Call our 24 hour helpline on 0161 247 4646 or email

News from IT Services

Major incident over the weekend - what you need to know

Over the weekend we experienced a power failure resulting in loss of services.

Despite the scale of this incident we managed to keep the majority of key student services operational, thanks to the work of on-site support staff offering a viable workaround for students needing to access Wi-Fi.

As you’d expect, we’ve thrown everything we have at this and installed a new power supply first thing this morning so from 8.45am today affected services have been coming back online. They may run a little slower than usual this morning while everything gets back up to speed but most services are now running as normal.

The following services were unavailable over the weekend:
Student Wi-Fi – students were instead given access to the visitor Wi-Fi

  • Library e-resources 
  • S Drives
  • Course Receipting
  • Digital Storefront
  • Certain specialist software licensing servers 
  • Parts of the MMU website

Services not affected by this issue and remained operational throughout included:

  • Staff and student email
  • MyMMU and Moodle
  • Student Records Systems
  • Printing
  • H and R Drives

We would like to apologise for the inconvenience caused by these problems at this crucial time of the academic year and thank the unfailing, ongoing support of the student-facing support staff on site.

Monday, 18th May 2015

back to all news items