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Call our 24 hour helpline on 0161 247 4646 or email it.helpline@mmu.ac.uk.

News from IT Services

Upgrading our datacentres - Tuesday 16 May

To ensure the security of our University data we are migrating our file storage to new equipment in our datacentres.

This move may cause a brief interruption of access to your personal and shared folders between 7-8am on Tuesday 16 May.

If you have any issues accessing your files after 8am please turn your computer off and switch it on again; this will disconnect your access from the old datacentre and reconnect you to the new system, returning access to your files.

This is the final stage in a three year project to securely migrate our services, this move will help mitigate any future disruption of our services for you.

If you experience any issues connecting to your folders after restarting your computer please contact the Helpline:

Telephone: 0161 247 4646

Email: it.helpline@mmu.ac.uk

Monday, 15th May 2017

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