Appeals forms and guidance

This is where you can find the forms you’ll need to submit an appeal or complaint.

For more information on the process, please see guidance for students.

Existing student

To complete this form you will need your Student ID and course information

This form is not compatible with mobile devices.  Email us at scm@mmu.ac.uk if you have any difficulties

Former student or no IT access for some other reason

You cannot attach any evidence with this form.  

If you have evidence to submit, you will need to email scm@mmu.ac.uk quoting your case number and student ID.

Other sources of guidance

What are the deadlines for submitting a form?

Evidenced extensions 

You should, where possible, submit an evidenced extension (formerly assessment mitigation) claim before your coursework submission deadline or exam. If you submit a claim after a coursework deadline, you may not be provided with an extension and instead the only remedy available may be a resubmission in the next assessment period.

You can visit the digital student hub for more information on how to apply for an evidenced extension. 

Complaints

The sooner you raise a complaint, the easier it is for the University to investigate.

You are expected to make an informal complaint within one month of the incident giving rise to the complaint. If you wish to make a formal complaint you must do so within three months of the incident. 

If you have left the University, or have recently graduated, you should make a formal complaint within three calendar months of your registration ending. Complaints submitted after this deadline are only considered in exceptional circumstances.

Academic appeals deadlines

  • Evidenced extension (formerly assessment mitigations) - you must appeal within 14 days of receiving your decision
  • Academic misconduct - you must appeal within 14 days of receiving your academic misconduct decision
  • Material irregularity - after you have received your results from the assessment board, you must submit an appeal within 14 days of receiving your results
  • Against withdrawal - you must appeal within seven days of the date of your withdrawal letter

Any appeals submitted after the deadline may not be considered. If your appeal is late, you must clearly explain the reasons why you have not submitted it on time. If these reasons are not considered reasonable reasons for a delay, your appeal will not be considered.

Privacy notices

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Contacts

If you need any further help or advice in completing these forms the Students’ Union offers free impartial advice.

If you would like further information or have any questions about any stage of these procedures, you can contact the Student Case Management Team: