Manchester Metropolitan University

BA (Hons)

Business Management Professional in Retail

2018 entry

Features and benefits of the course

  • No tuition fees are payable by students on the Chartered Manager Degree Apprenticeship. Fees are paid by your employer and the government.
  • Upon successful completion of the BA (Hons) Business Management Professional in Retail, your skills and ability to deliver impact as a manager is recognised by the award of Chartered Manager status from the Chartered Management Institute (CMI).
  • Staff teaching on this course are research active and apply their work to current business practice through informing government policy, providing consultancy services and supporting entrepreneurs. They share their ‘real world’ experience with you to ensure that you are close to the issues and emerging trends that affect the business community.
  • By securing a position with a partner employer, offering the Chartered Manager Degree Apprenticeship you will be in full-time work, typically earning a minimum salary of £12,000 per year, with paid time off to study.
  • You will receive the support of an employer mentor and university tutor, who together help coordinate and integrate your learning into the workplace.
  • Work-based assessment allows you to use real-world business scenarios for your project where appropriate.
  • Typically 24 university days per year.
  • As a Chartered Manager Degree Apprentice you will join a community of 37,000 students and will benefit from all of the same university services as any other student enrolled at Manchester Met. This includes our state of the art library and IT services, world class sporting facilities, and access to student support and careers services, most of which can be accessed online.

About the course

10 credits equates to 100 hours of study, which is a combination of lectures, seminars and practical sessions, and independent study. A 4 year part-time degree qualification typically comprises 360 credits (90 credits per year). The exact composition of your study time and assessments for the course will vary according to your option choices and style of learning, but it could be:

Study

  • Year 1 25% lectures, seminars or similar; 75% independent study
  • Year 2 25% lectures, seminars or similar; 75% independent study
  • Year 3 25% lectures, seminars or similar; 75% independent study
  • Year 4 20% lectures, seminars or similar; 80% independent study

Assessment

  • Year 1 85% Coursework, 15% Presentation
  • Year 2 Test 15%, 70% coursework; 15% Poster Presentation
  • Year 3 85% Coursework, 15% Group Presentation
  • Year 4 85% Coursework, 15% Poster Presentation

Typical units of study may include

Year 1

  • Dynamic Business and Digital Context of Retail
  • Managing Customer and Stakeholder Relations
  • Introduction to Projects and Portfolio

Core Units
Dynamic Business and Digital Context of Retail

Students will explore the dynamic retail environment and study relationship the between business success/failure and social, cultural, and spatial factors, digital / technological development, fundamental macroeconomic elements and concepts, sustainability, and globalisation. Organisations may have limited control over these factors but nevertheless need to mitigate against them. Students will explore the interrelationship between business environmental factors at various spatial levels (macro, meso and micro) and the way in which businesses respond to and manage the impact of these factors. Finally, students will have the opportunity to understand traditional and contemporary retail channels and how they relate to the physical and online place.

Introduction to Project and Portfolio

In this unit, apprentices will be introduced to the negotiated business project and the apprenticeship portfolio. For the project, apprentices will understand the nature of a work-based project and how that is underpinned by scholarly research. Teaching will include basic academic skills, such as library search, understanding academic literature and academic writing. As this unit is designed to run `long and thin' alongside other content units, this learning will be transferable to those other units. Apprentices will then be taught research methods. Finally, apprentices will be introduced to the ethical approval process for projects. They will reflect this learning in a mini-project negotiated between themselves, the tutor, and their workplace mentor / manager.

Managing Customer and Stakeholder Relations

The unit will also explore how internal stakeholders shape a business (e.g. apprentices research their organisational mission/vision, management communications) and howmanagerand internal stakeholder behaviours can enhance the customer and external stakeholder experience and add value to those relationships.

The unit will introduce customer relationship marketing and management strategies, understand the difference business-to-business and business to customer relationship management, understand the difference in customer relationship strategies adopted on-line and off-line. Students will apply theories of customer relationships management to customer relationships. They will understand the relationship between customer and suppliers, and how customers can influence business/ organisational activities.

Year 2

  • Managing and Leading People
  • Sales and Marketing in Retail
  • Negotiated Business Project (Intermediate)

Core Units
Managing and Leading People

The aim of this unit is to provide students with a broad understanding of the concepts and models related to the management and leadership of people in the workplace. Students will cover the key concepts in the management and leadership of people. Students will discuss the concepts of managers as effective leaders and leaders as effective managers and evaluate the balance between the demands of each. Students will explore how to recruit, manage and develop people, using inclusive talent management and other approaches; use Human Resource systems and processes to ensure legal requirements, Health and Safety and well-being needs are met; set goals and manage performance; understand different leadership styles and models with specific focus on inclusive styles; understand organisational culture and diversity management; and the contribution of the leader to the creation and communication of the organisation's vision.

Negotiated Business Project (Intermediate)

In this unit, apprentices develop a full work-based project negotiated between the apprentice, the tutor and the employer. This will include an assessed project proposal.  The project proposal will identify a chosen subject area, literature and methodology. It will demonstrate that the project is ready to undergo ethical scrutiny with the University, and address any issues arising from that. The proposal should also address the project in terms of the values, ethics and governance of their organisations. The project will scope out, identify and diagnose a problem within the organisation and suggest solutions. The project must contain a clear literature review, methodology, findings and recommendations.

Sales and Marketing in Retail

The aim of this unit is to introduce marketing and sales principles and strategies, understand market research, consumer behaviour, and apply market research tools to product/service design within the retail sector. Students will study consumer behaviour and how this influences marketing and sales principles and strategies related to retailing and consider the relevance of individual characteristics and group influences on consumer behaviour and sales. Students will learn how segments differ and how to target relevant markets and customers (both globally and locally), develop customer relationships, analyse opportunities and ways to market, and understand the relationship between consumer/market research and innovation in product/service design in retail offerings.

Year 3

  • Finance and Accounting for Managers
  • Operations and Technology Management in Retail
  • Negotiated Business Project (Advanced)

Core Units
Finance and Accounting for Managers

The aim of this unit is to develop students' accountancy skills and provide students with an understanding of the role of accounting and finance in a business setting. Students will be introduced to key accounting and finance terminology and learn how to interpret financial statements. Students will develop an understanding of financial strategies, including budgets, financial management and accounting, and how to provide financial reports. Using case-studies, students will develop budgetary control systems comparing actuals with planned expenditure, discuss corrective actions to be taken in response to budgetary variations and identify and resolve associated conflict. Students will develop an understanding of the role of accounting within the commercial context to assist business decisions and contextualise the function in an organisation. Students will develop an understanding of the sources and availability of finance to organisations.

Negotiated Business Project (Advanced)

In this unit, apprentices develop a full work-based project negotiated between the Apprentice, the Tutor and the Employer. This will include an assessed project proposal. The project proposal will identify a chosen subject area, literature and methodology. It will demonstrate that the project is ready to undergo ethical scrutiny with the University, and address any issues arising from that. The proposal should also address the project in terms of the values, ethics and governance of their organisations. The project will scope out, identify and diagnose a problem within the organisation and suggest solutions. The project must contain a clear literature review, methodology, findings and recommendations. This project will be included and revised for the Business Portfolio, which is assessed both in the degree, and in the End Point Assessment for the Apprenticeship.

Operations and Technology Management in Retail

This unit examines the principles and practices of retail operations management, the structure and organisation of retail operations, the management of organisational change and the management of multichannel logistics. Students will investigate the diverse nature of Operations Management within the retail industry, including the roles and responsibilities of the retail manager. Driving sales volume through multichannel retailing, effective sales promotions, visual merchandising and store design. Understanding the role of operations and technology management in the development of organisational strategy and planning, before exploring approaches to resource and supply chain management. Sustainability and ethics, workforce development, sustainability of strategy and plans, the role and management of risk, monitoring and evaluation, quality assurance, legislative requirements and the management of change. While strategy will not be discussed in detail on this unit, it is important to have some understanding of strategy from an Operations Management perspective.

Year 4

  • Business Portfolio
  • Project Management
  • Strategy, Digital and Leadership in Retail

Core Units
Business Portfolio

Capturing the knowledge, skills and behaviours developed on the programme in a single cumulative portfolio directly contributing to the End Point Assessment for the Degree Apprenticeship and Chartered Manager Status. This unit offers a series of workshops to help students digitally capture the evidence they need to achieve the CMI degree apprenticeship standard, whilst preparing them for the oral defence at the End Point Assessment. Students will construct a synoptic evidential record of professional development demonstrating clear evidence of critical reflective practice, learning on the programme and action planning for future developments. 

Project Management

Students are introduced to the general principles and tools of project management. These include: project stages and lifecycle, commercial and organisational context, business cases, scoping, planning, risk, quality, monitoring and control of projects, reporting, project management methodologies (including PRINCE2 and Agile), budgeting, financial appraisal, stakeholder analysis, team building, contracts, outsourcing, managing change via projects, ethics and professional conduct. Students will explore the stages within the project management process and the context within which project management is undertaken, with particular emphasis on the management of risk. Students will apply this knowledge to a range of management scenarios demonstrating their reporting, team-working and project management skills. This unit will be studied from both practitioner and academic perspectives. The unit aims to develop professional level skills plus a critical approach to the topic.

Strategy, Digital and Leadership in Retail

Students will study the role of leadership and digital technology in the strategic management of Retail organisations. Students will study key strategic management concepts and apply these concepts to a range of scenarios. Students will explore different inclusive leadership styles and models, how these models help develop teams using coaching and mentoring approaches to support people and how these models develop engagement and shape common purpose. Students will understand the importance of leading strategically in a digital age.

Programme Review

Each programme of study that we offer undergoes an annual review to ensure an up-to-date curriculum supported by the latest online learning technology. In addition, we undertake a major review of the programme, normally at 6-yearly intervals, but this can take place at a more frequent interval where required. Applicants should note that the programme currently provided may be subject to change as a result of the review process. We only make changes where we consider it necessary to do so or where we feel that certain changes are in the best interests of students and to enhance the quality of provision. Occasionally, we have to make changes for reasons outside our control. Where there are changes which may materially affect the current programme content and/or structure, offer holders will be informed.

Assessment Weightings and Contact Hours

10 credits equates to 100 hours of study, which is a combination of lectures, seminars and practical sessions, and independent study. A 3 year degree qualification typically comprises 360 credits (120 credits per year). The exact composition of your study time and assessments for the course will vary according to your option choices and style of learning, but it could be:

10 credits equates to 100 hours of study, which is a combination of lectures, seminars and practical sessions, and independent study. A 4 year part-time degree qualification typically comprises 360 credits (90 credits per year). The exact composition of your study time and assessments for the course will vary according to your option choices and style of learning, but it could be:

Study
  • Year 1 25% lectures, seminars or similar; 75% independent study
  • Year 2 25% lectures, seminars or similar; 75% independent study
  • Year 3 25% lectures, seminars or similar; 75% independent study
  • Year 4 20% lectures, seminars or similar; 80% independent study
Assessment
  • Year 1 85% Coursework, 15% Presentation
  • Year 2 15% in-class test, 70% coursework; 15% Poster Presentation
  • Year 3 85% Coursework, 15% Group Presentation
  • Year 4 85% Coursework, 15% Poster Presentation

Typical entry requirements

These typical entry requirements apply to the 2017 academic year of entry and may be subject to change for the 2018 academic year. Please check back for further details.

UCAS Tariff points/Grades required

104-112

UCAS Tariff Points at A2 (Grades BCC-BBC) or acceptable alternatives e.g. BTEC Subsidiary Diploma, Diploma, Extended Diploma at Level 3 (Grades DMM) . 

Specific GCSE requirements

GCSE grade C or grade 4 in English Language, Mathematics and preferably ICT. 

Additional Requirements

Applications will be considered individually from candidates without the necessary qualifications, but with relevant work experience.

Further information

Degree Apprenticeship Open Evenings

Meet a variety of companies and organisations, gain careers advice, discover more about Manchester Metropolitan University, and take your first step towards a career in the digital and technology sector.

Register here

Your career prospects after the course

By completing the Chartered Manager Degree Apprenticeship, you will have gained work experience and two internationally recognised qualifications that you can take forward within the same organisation or elsewhere.

By following this route you will have the knowledge, skills and work experience to further your career.

The Degree Apprenticeship is a great foundation for any career in a business or management role.

Although the exact nature of your learning experience will depend on which employer you choose to apply to, the key skills you will learn are suited to those looking to begin or develop a career in the following roles:

  • Manager
  • Head of Department
  • Supervisor
  • Operations Manager
  • Retail Manager
  • Any other role with managerial responsibilities.

We also place a strong emphasis on giving you all the tools necessary to manage your own career progression.

94%

In 2014, over 94% of our graduates went directly into work or further study within 6 months of graduation

DHLE survey 2014, for all respondents available for employment or further study and whose destinations are known

How do I apply for this course?

Applications are NOT made via UCAS.

Your first step is to secure a job with an employer that is offering opportunities on the apprenticeship programme. Visit the how to apply pages of the Manchester Met apprenticeship website for more information.

You can also register your interest to receive job vacancy alerts and visit the website to view the latest opportunities.

Confirmation of Regulator

Important Notice

This online prospectus provides an overview of our programmes of study and the University. We regularly update our online prospectus so that our published course information is accurate and up to date. Please note that our programmes are subject to review and development on an ongoing basis. Changes may sometimes be necessary. For example, to comply with the requirements of professional or accrediting bodies or as a result of student feedback or external examiners’ reports. We also need to ensure that our courses are dynamic and current and that the content and structure maintain academic standards and enhance the quality of the student experience.

Please check back to the online prospectus before making an application to us.

The provision of education by the University is subject to terms and conditions of enrollment and contract. The current Terms and Conditions Applicable to the provision of the University’s Educational Services are available online. When a student enrolls with us, their study and registration at the University will be governed by various regulations, policies and procedures. It is important that applicants/students familiarize themselves with our Terms and Conditions and the Key Contract Documents referred to within. Applicants will be provided with access to an up to date version at offer stage. This can be found within the Information for Offer Holders document.

Undergraduate Study