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Your Questions Answered

When can I collect my Manchester Metropolitan Student ID Card?

Card collection dates are specified on the welcome website - please log in to view your course welcome and induction information. You will need to upload a passport photo for your Manchester Metropolitan ID card before you arrive.

Will I be able to access email and Moodle before I collect my card?

While you should be able to access your student email through the student portal,, some services such as your full timetable and Moodle will be restricted until you fully enrol by picking up your ID card at the start of term. Students on Distance Learning programmes do not need to pick up their card in person.

If you have been approved for a student loan or maintenance payment, please be aware that we have to notify the Student Loans Company of your attendance before your funds will be released. This is done when your MMU ID card is scanned and handed to you.

Your email will have been set up when your place at Manchester Metropolitan was confirmed. Please check this account regularly as important information from the University will be sent to your Manchester Metropolitan email account.

Returning students continue to have access to email and Moodle while enrolled at University unless blocked for non-payment of fees.

Do I need to attend from the start of term?

It is highly important that you attend all sessions from the start of term as it is at these sessions that you will be given important information you will need during your time at Manchester Metropolitan, including:

  • meeting your tutors and developing a peer support network;
  • learning what is expected of you in Higher Education study;
  • learning about the structure, aims and objectives of your course;
  • discussing and prioritising reading lists;
  • information about study skills and support services;
  • learning any health and safety requirements for your course;
  • touring and learning about University facilities;
  • finding out about social events, societies and sports clubs.

Your induction sessions are detailed here on the welcome website. Please log in to view your course welcome and induction information.

Where can I find my timetable? 

You can access your timetable via MyMMU tab on the Student Hub website.

Where can I go for further assistance?

Student Hubs aim to provide a comprehensive advice and information service to all students on all student-related matters. There are five Hub locations. Find your nearest Student Hub.

Student Support Package

Manchester Metropolitan offers generous support for new UK full-time first year students plus additional support in some other situations. Read more about sponsorships, bursaries and student support options.