Award Certificates, Transcripts and Verifications

Replacement Award Certificate or Academic Transcript

If your original certificate or transcript has been lost, stolen or damaged, you can contact us to request a replacement copy. There is a charge for this service. Replacement certificates and transcripts can take up to 6 weeks to be produced and posted.

Please note there is no guarantee that a full transcript can be produced, particularly for students who completed their course a long time ago. The academic transcript will be posted to you along with your award certificate.

To request a replacement certificate or transcript, please contact the team on

Certified Copies of Certificates and Transcripts

We can certify photocopies of certificates and transcripts in order to confirm their authenticity. Please email your request together with a copy of your certificate and/or transcript.

These requests can take up to 5 working days to process, and during very busy times (particularly May to July) up to a fortnight or possibly longer.

Verification Letter

We can provide a letter that states your dates of attendance and final result.

For graduates of the former Manchester Polytechnic we will include a statement explaining our transition to university status.

These requests can take up to 5 working days to process, and during very busy times (particularly May to July) up to a fortnight or possibly longer.

Please Note: If you have recently completed your course, and are still awaiting your certificate, we can provide a verification letter. Please email us, giving your name, Student ID, course title and address and we will send you a letter.

To request a verification letter, please email us on

Prospective Employers and Employment Agencies

Verification of Attendance Dates and Awards

Manchester Metropolitan University uses the Higher Education Degree Datacheck (HEDD) online verification service for employers and agencies to verify Manchester Metropolitan University awards.

Please note that this service is only for third parties.

The online candidate verification service allows registered enquirers to input data provided by applicants (name, date of birth, institution, year of graduation, qualification classification etc).

How to register

To make an enquiry you need to register with HEDD. Select ‘Manchester Metropolitan University’ from the list of UK higher education institutions and choose the option to 'verify a degree award'. There is a charge for this service. If you require further assistance, please email You will also be required to upload a consent form.

You will need the:

If you require dates of attendance/study, please also request this at the time of making the enquiry.

We recommend that you ask to see the degree certificate if there is one, and use that as the basis of your verification enquiry, or ask individuals to give you their data as they believe it’s recorded in the student records system.

Contact Us

Awards & Conferments
1st Floor, Student Management Office
Manchester Metropolitan University
6 Great Marlborough Street
M1 5AL
United Kingdom

Tel: +44 (0)161 247 1980