Count Me In

Engagement at Manchester Met

Attending lectures, seminars and study sessions

As a student at Manchester Met you've invested in your future. We hope you're enjoying your course and setting your sights on the success you deserve. The more lectures, seminars and study sessions you attend, the better your results will be. Achieving that qualification will be challenging. You will need to work hard, but we're here to help you cross the finish line - with honours. You should aim to fulfil all your academic commitments. If for whatever reason you're not able to do that, here are some things you need to know

Please click on the links below for more information for:


Weekly timetable reminders

As a student you've got a lot of things to think about. It's easy to forget things when you're living life at a million miles an hour. That's why we send out weekly personalised timetable reminders by email. If for whatever reason your timetable doesn’t look right, we can sort that out for you. Simply drop us a line at attendance@mmu.ac.uk


Your timetable

Your personalised timetable is available to view at MyMMU.


Managing your attendance

Log on to the student attendance portal at mmu.ac.uk/attendance

Here you can:


Help when you need it

Visit your nearest Student Hub if you would like to talk to one of our student advisers about:

Or visit the online Student Hub at mmu.ac.uk/students/hubs


The Engagement Team

Please contact the engagement team with any queries about your attendance records or for further advice and support: attendance@mmu.ac.uk

Tier 4 international students: Tier4Attendance@mmu.ac.uk


 

Attendance Registration

How?

When?


Attendance Registration (Tier 4 International Students)

How?

When?

Connect to the University’s Wi-Fi on your smart phone, tablet or laptop, or use one of the University’s PCs available in the IT drop-in zones. Each time you attend a timetabled class, visit the student attendance portal at mmu.ac.uk/attendance and log-in using your student ID and password. Once you have logged in, register your attendance for that class.


Frequently Asked Questions (FAQs)

Am I expected to attend all of my timetabled sessions?

You should attend all of your timetabled sessions unless you are informed otherwise by your tutor. Your tutor may on occasion inform you that a session is optional, but the session will still appear on your timetable. If you are unable to attend for any reason, please contact the Engagement Team via attendance@mmu.ac.uk

Whose attendance is being recorded on the attendance registration system?

The attendance registration system will be in place for all Undergraduate and Tier 4 international students, unless otherwise advised. Certain Postgraduate students will be advised to also use the system.  

Why does the University record my attendance?

Research shows the positive links between good attendance and good grades. We care about our students getting the best outcome possible and therefore have a duty to try to help in any way we can. We use the registration data to track attendance levels and identify students who need extra support. It allows us to intervene before a student’s poor attendance puts them at risk of failure.

How do I register my attendance?

The attendance registration system uses the following registration methods: 

  • RFID (touch) card readers

Where there is a reader in the room, you are responsible for registering your attendance. Your attendance is registered by placing your student ID card against the reader (much like a contactless payment card). 

  • Online Register  

In rooms with no readers, your tutor is responsible for registering your attendance using the Presto Online Register.

Tier 4 International student

Use the card readers where available, and the self-registration application if there is no card reader present: mmu.ac.uk/attendance

Is it compulsory for students to register their attendance?

Yes.

‘No Timetable’ message on card reader

If the ‘No Timetable’ message comes up on the card-reader display, then it may indicate that: 

You are attending a session which you are not timetabled for; or,

You are attending a session deemed to be an alternative one, but without this change having gone through timetabling. 

Please check your timetable and attend the correct sessions. Your personalised timetable is available to view on your virtual learning environment at MyMMU. If you believe your timetable is incorrect, please visit a Student Advisor at your nearest Student Hub and explain the problem. Your timetable can only be changed in exceptional circumstances. If you wish to attend an alternative session and your Unit Leader agrees to the change, they need to email Timetabling to get this changed.

If you are concerned that any sessions have not been registered correctly, or you have attended an alternative session without the change being made to your timetable, please contact the Engagement Team who will be able to update your record. 

The card reader is not functioning

If a card reader displays either an ‘Offline’ message, or the screen is blank, this should be reported to the IT Helpline on 0161 247 4646 so that we can resolve the issue as quickly as possible.  A correctly functioning reader displays the room number.

I have received an invite to a meeting with regards to low attendance/non-submission of coursework/low grades. What is the meeting? Why should I attend?

Meetings are set up for you to discuss your engagement with a relevant member of staff. This is an opportunity for you to discuss the mechanisms of support that can be put in place in order for you to succeed. It is also an opportunity for you to let us know if you are experiencing any difficulties which are preventing you from engaging fully with your course. Failure to attend these meetings may result in formal action being taken against you via the Student Suspension, Transfer and Withdrawal Policy. 

How can I find information about my attendance?

You can get an overview of your attendance at mmu.ac.uk/attendance.

What do I do if I cannot attend a session?

The University understands that from time to time there may be a good reason why you cannot attend a class. You must record any absences via the student attendance portal using the following link: mmu.ac.uk/attendance

What happens if I do not attend?

Students with poor engagement levels will receive notification that this has been noted by the University and be given a period of time to improve their engagement. Continued poor engagement will trigger a further notification inviting you to a meeting with a relevant member of staff. This meeting is designed to discuss your engagement levels and to enable you to utilise the appropriate support mechanisms to succeed in your academic studies. If you do not engage with this process or are unwilling to improve, you will be placed on the Student Suspension, Transfer and Withdrawal Policy, which may result in your withdrawal from the University. 

I am a Tier 4 international student, is my attendance observed in the same way?

The University is required to observe the attendance of all Tier 4 international students (i.e. those students who are subject to visa restrictions) at timetabled sessions, in order to comply with the requirements of the Home Office under our Tier 4 licence. The International Office are responsible for overseeing and managing the attendance for Tier 4 international students. You can contact the international office at Tier4Attendance@mmu.ac.uk 

You should sign in for timetabled sessions using the card readers within the classrooms.  If no card reader is available, you should use the app to self-register your attendance at mmu.ac.uk/attendance, or notify the international office by email of any planned or unplanned absences. To use the application, you need to be connected to the University’s Wi-Fi on a smart phone, tablet or laptop, or you can use one of the University’s networked computers and laptops.

I have received an Academic Warning, what should I do?

If you receive an Academic Warning, you should contact the named person within your letter, or the Programmes Team, immediately to discuss your engagement. The details of whom you should contact will be included on the letter. It is important that you respond to Academic Warning letter within 2 weeks of receipt to ensure your case is not escalated further.  

My attendance record looks incorrect – who can I contact?

If you think there are any errors in your attendance, please contact the Engagement Team who will be able to look into this for you: attendance@mmu.ac.uk

Tier 4 international students: Tier4Attendance@mmu.ac.uk


Frequently asked questions for Tier 4 international students

Whose attendance is being observed through the attendance registration system?

All Tier 4 international students on undergraduate and taught postgraduate courses where timetabled activities are published on www.mmu.ac.uk/students must register their attendance through the attendance system.

Some students may be exempt if their individualised timetable is not available online. A separate procedure exists for students on postgraduate research programmes; researchers are required to evidence monthly RD9 forms, supervisory meetings. RD9 forms can be completed on https://skillsforge.mmu.ac.uk/mmu/ and must be signed by your Supervisor and submitted to your Faculty Research Administrators.

If you have any further questions, please email Tier4Attendance@mmu.ac.uk

Why is the University observing the attendance of Tier 4 international students?

Your entry clearance or leave to remain in the UK as a Tier 4 international student was given to you for the purpose of study, as such; you are required to study on a full time basis and attend ALL classes. You can check your overall record of attendance at timetabled classes via the student attendance portal: mmu.ac.uk/attendance. This is very useful if you need to evidence your attendance to the University, Home Office, Airport Border Control or Financial Sponsor etc. The University regards all forms of student engagement as extremely important and it places particular emphasis on attendance at timetabled classes.

If you have any further questions, please email Tier4Attendance@mmu.ac.uk

How do I register my attendance?

How?

  • To record your attendance tap and hold your student ID card against the card reader in any room with a card reader.
  • In rooms without a card reader, your tutor will register your attendance for you via their online register.
  • Tier 4 international students can register their attendance via mmu.ac.uk/attendance where a card reader is not available.
  • Please be aware - scanning in a card for someone else, giving your card to someone else to scan in for you, or scanning in and then not attending is considered misconduct under the MMU Student Code of Conduct and may result in disciplinary action.

When?

  • Register your attendance at the beginning of each timetabled activity.
  • You can tap in from ten minutes before the start of class.
  • Tier 4 international students can self-register their attendance via mmu.ac.uk/attendance when there is no card reader available in the classroom.
  • Self-registration is available whilst connected to the University’s Wi-Fi or logged in to a University PC / laptop.

Connect to the University’s Wi-Fi on your smart phone, tablet or laptop, or use one of the University’s PCs available in the IT drop-in zones. Each time you attend a timetabled class, visit the student attendance portal at mmu.ac.uk/attendance and log-in using your student ID and password. Once you have logged in, register your attendance for that class.

Can the application be downloaded from the AppStore (or equivalent)?

Yes, you can download the MyMMU application to your mobile phone and use the ‘Attendance’ tile to access your attendance record and submit any absences. You can also use the link below on your mobile phone, or any other internet enabled device: mmu.ac.uk/attendance

What do I do if I can’t get access to the Wi-Fi?

If you are unable to access the University Wi-Fi please contact the IT Helpline on 0161 247 4646. You can also register your attendance by using a university networked PC or laptop. If you cannot connect to log your attendance, please contact the International Office via email on Tier4Attendance@mmu.ac.uk so they can update your attendance record.

Troubleshooting

The most common fix if you are unable to register your attendance is to ensure that you are connected to the University’s Wi-Fi. If you are having problems logging in please contact the IT Helpline on 0161 247 4646 for advice. Alternatively, you can approach any student hub or an IT rover for assistance. Remember, you can also register your attendance using any MMU laptop / PC before or directly after your timetabled session.

What else does the University check for Tier 4 international students?

The University also regards your engagement and progression with your programme of study important.

All Tier students must attend re-registration sessions (which take place at the start of the spring and summer terms each academic year). You are subject to the University’s Procedure for student withdrawal and suspension of studies when:

  • You fail to attend a re-registration session;

or:

  • You fail to submit one piece of coursework that is identified in the Coursework Receipting System;

or:

  • You have a poor attendance record of attendance


If you have any further questions, please email Tier4Attendance@mmu.ac.uk