Dr Iain Reid is a Reader in Operations Management with industrial experience in manufacturing engineering, and the professional service firms, specifically legal operations, specialising in operational agility.
Iain is also the Lead for Knowledge Transfer Partnerships (a part government-funded programme to encourage collaboration between businesses and universities within the UK). Iain has secured over £800K across numerous KTP projects. Iain has also held faculty positions at both the University of Huddersfield and University of Liverpool. Prior to joining academia Iain was a mechanical engineer before becoming the Senior Projects Manager for the University of Liverpool’s Agility facilitating an EU funded ERDF project supporting over 150 SMEs manufacturers over a six-year period. Iain’s claim to fame is that he increased a company’s turnover by £1.3M via a 20min presentation and workshop.
Iain’s research is focused around Operational Agility, Industry 4.0, Knowledge Transfer and Innovations such as Legal-Tech in Legal / Professional Service Firms. His work has been published in peer review journals including the International Journal of Production Research, Int. J. Supply Chain Management, Production Planning and Control, IEEE Transactions on Engineering Management, Int. J. Services and Operations Management; Educational Technology Research and Development, and the Journal of Quality Engineering and Reliability. He has also co-authored 11 book chapters. Iain has undertaken research collaborations with universities across the world, including the University of Baltimore (USA), Swinburne University (Australia), University of Palemo (Italy) and University of Athabasca (Canada).
Research Expertise, Publications & Grants
Operations and Supply Chain Managment Agility
Professional Service Firms (PSFs)
Engineer-to-Order (ETO) Supply Chains and Operational Agility
I. Reid, J. Smyth-Renshaw (2012). Exploring the fundamentals of root cause analysis: Are we asking the right questions in defining the problem?. Quality and Reliability Engineering International. 28(5), pp.535-545.
J. Poolton, HS. Ismail, IR. Reid, IC. Arokiam (2008). Implementation of an agile marketing approach for the manufacturing-based SME. International Journal of Entrepreneurship and Small Business. 6(2), pp.264-279.
H. Ismail, I. Reid, J. Mooney, J. Poolton, I. Arokiam (2007). How small and medium enterprises effectively participate in the mass customization game. IEEE Transactions on Engineering Management. 54(1), pp.86-97.
HS. Ismail, I. Reid, I. Arokiam, J. Poolton, J. Mooney (2007). How SME's Effectively Participate in the Mass Customisation Game. IEEE Transactions on Engineering Management. 54(1), pp.86-97.
H. Ismail, I. Arokiam, I. Reid, J. Poolton, VS. Tey (2007). Agility Capability Indicators for Product Flexibility. International Journal for Agile Manufacturing. 10(1), pp.13-28.
J. Poolton, HS. Ismail, IR. Reid, IC. Arokiam (2006). Agile marketing for the manufacturing-based SME. Marketing Intelligence and Planning. 24(7), pp.681-693.
H. Sharifi, HS. Ismail, I. Reid (2006). Achieving agility in supply chain through simultaneous "design of" and "design for" supply chain. Journal of Manufacturing Technology Management. 17(8), pp.1078-1098.
HS. Ismail, SP. Snowden, J. Poolton, IR. Reid, IC. Arokiam (2006). Agile manufacturing framework and practice. International Journal of Agile Systems and Management. 1(1), pp.11-28.
H. Ismail, I. Reid, I. Arokiam, J. Poolton (2006). The significance of agile manufacturing techniques within SMEs in the construction industry. International Journal of Agile Systems and Management. 1(3), pp.229-243.
I. Arokiam, HS. Ismail, I. Reid, J. Poolton (2005). The Application of Agile Techniques for Manufacturing Flexibility. International Journal for Agile Manufacturing. 8(2), pp.71-84.
Chapters in books
I. Reid, M. Dalziel, A. Southern, M. Argyropoulou (2017). Professional accreditation: An investigation into the case of online. In: On the Line: Business Education in the Digital Age. Springer, pp.281-302.
D. Bamford, B. Dehe, I. Reid, J. Bamford, M. Papalexi (2017). POM for Sports. In: The Routledge Companion to Production and Operations Management. Taylor & Francis,
D. Bamford, B. Dehe, I. Reid, J. Bamford, M. Papalexi (2017). Sports operations management: The whole nine yards. In: The Routledge Companion to Production and Operations Management. Taylor & Francis, pp.443-466.
BG. Dale, B. Burns, I. Reid, D. Bamford (2016). Supplier Development. In: Managing Quality Supplier Development: An Essential Guide and Resource Gateway. Wiley, pp.141-154.
BG. Dale, I. Reid, D. Bamford (2016). Managing Service Quality. In: Managing Quality Supplier Development: An Essential Guide and Resource Gateway. Wiley, pp.119-135.
RG. Lee, BG. Dale, I. Reid, D. Bamford (2016). Policy Deployment. In: Managing Quality: An Essential Guide and Resource Gateway. Wiley,
B. Dale, I. Reid, D. Bamford (2016). Quality Costing. In: Managing Quality Supplier Development: An Essential Guide and Resource Gateway. Wiley, pp.101-116.
DD. Bamford, I. Reid, J. Bamford, M. Papalexi (2016). POM for Sports. In: The Routledge Companion to Production and Operations Management. Routledge,
I. Reid, M. Papalexi, N. Slater (2016). The influence of socially orientated growth of virtual teams: A conceptual model. In: Phantom Ex Machina: Digital Disruption's Role in Business Model Transformation. Springer, pp.237-249.
I. Reid, H. Ismail, H. Sharifi (2015). A framework for operational agility: How SMEs are evaluating their supply chain integration. In: Managing in a VUCA World. Springer, pp.151-168.
H. Sharifi, H. Ismail, I. Reid (2009). Framework for developing an agile future-proof supply chain. In: Dispersed Manufacturing Networks: Challenges for Research and Practice. Springer-Verlag, pp.131-153.
H. Ismail, I. Reid, J. Poolton, I. Arokiam (2006). Mass customization: Balancing customer desires with operational reality. T. Blecker, G. Freidrich. In: International Series in Operations Research and Management Science: Mass Customization: Challenges and Solutions. New York: Springer, pp.85-109.
S. Rahi, I. Safder, S. Iqbal, S. Ul Hassan, I. Reid, et al.R. Nawaz. Citation Classification using Natural Language Processing and Machine Learning Models. 26/9/2019.
T. Asghar, S. Ward, I. Reid Can The Role of the Sporting Director Create a Sustainable Success Model for UK Football Clubs?. Washington DC, USA, 2/5/2019.
L. Darnbrough, S. Ward, I. Reid An Investigation into the Experiences of English Sporting Director's Within Elite English Soccer Associated With "Emotional Intelligence". Washington DC, USA, 2/5/2019.
D. Bamford, I. Reid, P. Forrester, B. Dehe, J. Bamford, et al.M. Papalexi. (2018). Knowledge Transfer and Impact?. In: BAM2018 Proceedings: Driving productivity in uncertain and challenging times. University of Bristol, UK, 4/9/2018.
K. Michalakopoulou, I. Reid, D. Bamford (2017). Arcs of Integration for Professional Service Operations Management: A Literature Review. University of Warwick, 5/9/2017.
Z. Alkalha, I. Reid, D. Dehe Exploring Supply Chain Quality Integration within Pharmaceutical Manufacturing Sector. Edinburgh, UK, 1/7/2017.
J. Bamford, B. Dehe, D. Bamford, I. Reid, M. Papalexi Benchmarking Stadium Operations to Identify the Effects of Operations on Performance. Seattle, USA, 1/1/2017.
I. Reid, D. Bamford, B. Dehe, J. Bamford, M. Papalexi Sports Operations Management: The Whole Nine Yards. Seattle, USA, 1/1/2017.
I. Reid, D. Bamford, M. Dalziel Exploring Service Modularity Through Value Optimisation: The Case of Legal Services. Seattle, USA, 1/1/2017.
I. Reid, H. Haridy, D. Bamford, A. Toward Exploiting Continuous Improvement Through SCRUM: Lessons Learnt from Engineer-to-Order. Seattle, USA, 1/1/2017.
I. Reid, M. Olga (2016). Profession Service Operations: The Case for Service Modularity with a Legal Partnership. Newcastle University, UK, 6/9/2016. pp.1-7.
M. Papalexi, B. Dehe, D. Bamford, J. Bamford, I. Reid Research Opportunities Through The Use of Social Media?. Trondheim, Norway, 17/6/2016.
I. Reid, D. Bamford, J. Bamford, M. Papalexi, B. Dehe Professional Service Operations Management: Sustaining the Discipline?. Trondheim, Norway, 17/6/2016. pp.1-10.
I. Reid, D. Bamford (2016). Professional Service Operations Management: The Case for Leaner Law. Orlando, Florida, USA, 6/5/2016. pp.1-10.
M. Argyropoulou, R. Michaelides, I. Reid, G. Ioannou (2016). Supply Chain Management Information Systems and Organisational Performance in economic turbulent environments. In: IEEE International Conference on Industrial Engineering and Engineering Management. pp.1673-1678.
M. Argyropoulou, I. Reid, R. Michaeliidies, G. Ioannou Supply Chain Management Information Systems and Organisational Performance in Economic Turbulent Environments. Singapore, 6/12/2015.
I. Reid, D. Bamford, P. Forrester, B. Dehe, J. Bamford, et al.M. Papalexi. Where is the Competitive Edge in Knowledge Transfer? - The Impact of KTPs.
I. Reid, O. Matthias, M. Argyropoulou, H. Sharifi, HS. Ismail Process Improvement: Assessing the Impact of External Intervention. Portsmouth, UK, 7/9/2015.
M. Argyropoulou, I. Reid, G. Ioannou Information Quality: Reporting and Organisational Performance. Neuchatel, Switzerland, 1/1/2015.
I. Reid, A. Lyons Balancing Supply Chain Risk Management with Performance: An International Survey. Huddersfield, UK, 3/9/2014.
I. Reid, M. Argyropoulou The Relationship of Information Systems, Supply Chain Management with Organisational Performance. Huddersfield, UK, 3/9/2014.
M. Argyropoulou, I. Reid, G. Ioannou Balancing the Supply Chain Information Systems (SSIS) and Organisational Performance. Palermo, Italy, 20/6/2014.
I. Reid, H. Ismail, J. Poolton, H. Sharifi, N. Tegoh Going the Extra Mile: 'An International Critique into Business Intervention. Cardiff, Wales, 12/11/2013.
R. Michaelides, J. Dorle, I. Reid, Z. Michaelides Learning 2:0: Technology Fad or Enabling Professional Learning Networks (PLNs)?. Liverpool, UK, 10/9/2013.
I. Reid, H. Ismail A Reference Model for Supply Chain Integration: A Case of Engineer-to-Order. Liverpool, UK, 10/9/2013.
O. Kahn, K. Kelm, F. Watkins, I. Reid, L. Everington Student Engagement in the Knowledge Society. Istanbul, Turkey, 9/9/2013.
I. Reid, L. Everington, A. Lyons An Empirical Analysis of Controlling Supply Chain Risk: An International Perspective. Dublin, Ireland, 9/6/2013.
I. Reid, I. Johan, R. Michaelides The Rise of Online Learners in Project Management. Limerick, Ireland, 15/7/2012.
I. Reid (2012). Mechanising the Human Capital in New Product Development Projects. In: Proceedings of the P&OM World Conference 2012. Amsterdam, 1/1/2012.
J. Lockwood, I. Reid, I. McAra-McWilliam (2011). Boost business by design. In: DS 69: Proceedings of E and PDE 2011, the 13th International Conference on Engineering and Product Design Education. pp.29-34.
I. Reid, A. Southern The Global Classroom for Supply Chain Management, Any Time, Anywhere!. Salford, UK, 6/7/2011.
I. Reid (2010). Balancing the Know-Why and Know-How of MTO Product Development. In: Proceedings of the 2010 POM Operations in Emerging Economies Conference. POMS Production and Operations Management Society, Vancouver, Canada, 1/1/2010. pp.66-66.
I. Reid, B. Charles (2010). The Hurdles of Change: How KTPs Have Benefited the Implementation of ICT Within SMEs. ISBE, London, 1/1/2010. pp.1-17.
I. Reid (2010). The Global Classroom for Supply Chain Management: The 100% Online Learning Experience. Numero Special RIRL 2008 Logistique & Management, Bordeaux, France, 1/1/2010. pp.88-88.
I. Reid (2009). A Project-Based Learning Framework for Complex Systems and Products. ISBE, 137 Euston Road, London, UK, 1/1/2009. pp.1-18.
I. Reid, HS. Ismail, J. Poolton Sharing-ETO-Knowledge: Managing the NPD Process in Engineer-to-Order Manufacturing Organisations. 1/1/2008.
HS. Ismail, IC. Arokiam, I. Reid, J. Poolton Product Flexibility: An Assessment with the Use of Agility Capability Indicators. Virginia, USA, 1/1/2006.
I. Reid, M. Ismail, M. Rashid Enhancing New Process Introduction (NPI) Within an SME Manufacturer. Liverpool, UK, 1/1/2006.
I. Reid, H. Ismail, G. Cockerham Knowledge Sharing Within Both Make-to-Order and Engineer-to-Order Manufacturing Enterprises. Liverpool, UK, 1/1/2006.
HS. Ismail, I. Arokiam, I. Reid, J. Poolton, VS. Tey (2006). Agility Capability Indicators for Product Flexibility Assessment. In: International Society of Agile Manufacturing. Old Dominion University, Norfolk, UK, 1/1/2006. pp.1-11.
I. Arokiam, H. Ismail, I. Reid, J. Poolton (2005). The application of agile techniques for manufacturing flexibility. In: International Journal of Agile Manufacturing. pp.71-83.
I. Arokiam, HS. Ismail, I. Reid, J. Poolton The Application of Agile Techniques for Flexibility. Helsinki, Finland, 27/7/2005. pp.43-51.
J. Poolton, HS. Ismail, IC. Arokiam, I. Reid A Marketing Agility Framework for Manufacturing-Based SMEs. Gleneig, Australia, 1/1/2005.
HS. Ismail, I. Reid, J. Poolton, IC. Arokiam (2005). Mass Customisation: Balancing Customer Desires with Operational Reality. In: Proceedings of the International Mass Customisation Conference 2005. Austria, 1/1/2005. pp.225-243.
I. Reid, G. Cockerham, C. Pickford A Framework for Project-Based Learning Within ETO Product Development. Sheffield, UK, 7/9/2004.
I. Reid, C. Pickford A Total Design Process Framework and Knowledge Management Methodology for an Engineering Product Design Process. Lyon, France, 17/7/2000.
I. Reid, C. Pickford The Design and Development of a Knowledge Transfer Framework and Methodology for Integrated Product Design (IPD). Brunel University, UK, 1/1/2000.
Production Operations Management Society (POMS), conference track chair: Operations and Sport Managment.
Expert reviewer for journals and publishers
On the Line - Business Education in the Digital Age, Springer, US ISBN 978-3-319-62775-5
Managing in a VUCA World, New York, Springer Science+Business Media Inc. ISBN 9783319168890
Knowledge Transfer Partnerships :
1. Deluxe Bed Ltd – KTP10989 (Huddersfield Business School, Deluxe Beds (Grant: £118,549)
2. LCF Law Ref: KTP010593 (Huddersfield Business School, LCF Law Limited (Grant: £118,549)
3. AC/DC LED Limited Ref: KTP009852 (The University of Huddersfield, AC/DC LED Limited (Grant: £120.152)