Office location Business School, Manchester Campus
Who am I?
Who am I?
I have published extensively in many information systems journals such as the Journal of Information Technology, the European Journal of Information Systems, Information Systems Journal and many others. I am author of a well received book on grounded theory, Grounded Theory for Qualitative Research: A Practical Guide, published by Sage in 2013. I am a member of the AIS Special Interest Groups for Global Development (SIGGLOBDEV), Grounded Theory Method (SIGGTM) and of the IFIP 9.4 Working Group on the Social Implications of Computers in Developing Countries and IFIP 8.2 Working Group on Information Systems and Organizations. I am member of the AIS Women's College. I am past Vice President for Special Interest Groups and Member Services of the Association for Information Systems (AIS), which is the premier organization for IS academics. Before joining MMU, I worked at various universities in Australia and at the University of Auckland in New Zealand.
Other academic service (administration and management)
Chair of University Academic Ethics Committee
Chair of Faculty Professoriate
Co-convener for the Sustainability and Ethical Enterprise Group (SEEG)
Advisory Editorial Board member for Information Systems Journal
Editorial Board member for Information Technology for Development
Program Co-Chair, International Conference on Information Systems, 2015
Advisory Board Member, Association of Information Systems Women’s Network
Research Expertise, Publications & Grants
My research centres round the use of digital innovation for societal good. I am interested in how social media and all forms of ICTs can help us meet societal challenges, such as sustainable development, individual well being, and social justice.
This research focus reflects my growing academic interest in communities as well as organisations, and increased corporate social responsibility in an increasingly connected world. ICTs have a critical role to play in increasing human and social capital, and lifting people out of poverty. They can also be part of the answer to sustainable practices in organisations.
I also have a strong interest in the use of grounded theory and other qualitative research methods, and have written extensively on this topic. My recent book for Sage on grounded theory, called Grounded Theory for Qualitative Research was published in 2013. ‘This book is a brilliant introductory overview to Grounded Theory Methods and will be important reading,’ wrote Dr Gavin Daker White, Community Health, University of Manchester. Further reviews and commentary on the book can be found at http://www.uk.sagepub.com/books/Book232280#tabview=reviews
Downloads of Publications
Prepublication downloads of some papers about grounded theory, theory building and qualitative research methods can be found by clicking on the bolded titles in the publication list. I hope you find them helpful!
Books (authored/edited/special issues)
C. Urquhart (2013). Grounded Theory for Qualitative Research: A Practical Guide. California, United States: Sage: London.
F. Niederman, BS. Butler, RB. Gallupe, BCY. Tan, C. Urquhart (2016). Electronic pedagogy and future university business models. Communications of the Association for Information Systems. 38(1), pp.157-170.
O. Barzilay, C. Urquhart (2014). Understanding reuse of software examples: A case study of prejudice in a community of practice. INFORMATION AND SOFTWARE TECHNOLOGY. 56(12), pp.1613-1628.
R. Wang, P. Scown, C. Urquhart, J. Hardman (2014). Tapping the educational potential of Facebook: Guidelines for use in higher education. Education and Information Technologies. 19(1), pp.21-39.
H. Pousti, C. Urquhart, H. Linger (2014). Exploring the role of social media in chronic care management. IFIP Advances in Information and Communication Technology. 446, pp.163-185.
M. Sulayman, E. Mendes, C. Urquhart, M. Riaz, E. Tempero (2014). Towards a theoretical framework of SPI success factors for small and medium web companies. Information and Software Technology. 56(7), pp.807-820.
ET. Loiacono, C. Urquhart, C. Beath, A. Craig, J. Thatcher, et al.DR. Vogel, I. Zigurs. (2013). Thirty years and counting: Do we still need the ICIS Women'S Breakfast?. Communications of the Association for Information Systems. 33(1), pp.81-96.
S. Seidel, C. Urquhart (2013). On emergence and forcing in information systems grounded theory studies: The case of Strauss and Corbin. Journal of Information Technology. 28(3), pp.237-260.
R. Hekkala, C. Urquhart (2013). Everyday power struggles: Living in an IOIS project. European Journal of Information Systems. 22(1), pp.76-94.
LA. Joia, RM. Davison, AD. Andrade, C. Urquhart (2012). Where are the indigenous ICT for development researchers: Marginalised or uninvited?. ACM Inroads. 3(4), pp.94-97.
A. Díaz Andrade, C. Urquhart (2012). Unveiling the modernity bias: A critical examination of the politics of ICT4D. Information Technology for Development. 18(4), pp.281-292.
A. Diaz Andrade, C. Urquhart (2012). Preface to the Special Issue on the Politics of ICT for Development. International Journal of E-Politics. 3(3), pp.i-iii.
M. Sulayman, C. Urquhart, E. Mendes, S. Seidel (2012). Software process improvement success factors for small and medium Web companies: A qualitative study. INFORMATION AND SOFTWARE TECHNOLOGY. 54(5), pp.479-500.
R. Wang, P. Scown, C. Urquhart, J. Hardman (2012). Tapping the educational potential of Facebook: Guidelines for use in higher education. Education and Information Technologies. pp.1-19.
S. Sawyer, M. Venkatesh, J. Iivari, C. Urquhart, B. Light (2011). The social design of information systems. IFIP Advances in Information and Communication Technology. 356 AICT, pp.287-290.
AD. Andrade, C. Urquhart (2010). The Role of social connectors in seeking computer-mediated information in rural societies. Human IT. 11(1), pp.1-28.
A. Diaz Andrade, C. Urquhart (2010). Mavens, Mavericks or Social Connectors: Computer-Mediated Information Seeking Behaviour in Rural Societies. Human IT. 11(1), pp.1-28.
S. Seidel, C. Urquhart (2016). On Emergence and Forcing in Information Systems Grounded Theory Studies: The Case of Strauss and Corbin. In: Enacting Research Methods in Information Systems: Volume 1. Springer International Publishing, pp.157-209.
C. Urquhart, W. Fernández (2016). Using Grounded Theory Method in Information Systems: The Researcher as Blank Slate and Other Myths. In: Enacting Research Methods in Information Systems: Volume 1. Springer International Publishing, pp.129-156.
A. Sheombar, C. Urquhart, O. Kayas, T. Ndhlovu (2018). Social Media and Development: Understanding NGO practices and perceptions. San Francisco, USA,
E. Coleman, R. Davison, M. Carter, C. Urquhart, W. Chigona (2018). Social Inclusion in the AIS Community: What, Why and How?. In: ICIS 2017: Transforming Society with Digital Innovation.
C. Parker, S. Quin, N. Ntounis, S. Millington, D. Medway, et al.C. Urquhart, E. Dargan, BJ. Keegan. (2016). Improving the customer experience in retail locations: The Game of Towns. Dublin Institute of Technology, 27/4/2016.
A. Sheombar, C. Urquhart, TP. Ndhlovu, P. Ravestyn Social Media in the Context of Development: A Case Study of Dutch NGOs. 1/1/2015.
S. Olbrich, S. Gregor, F. Niederman, EM. Trauth, C. Urquhart (2013). Inclusive design-theory: How to take advantage of diversity in information systems design. In: International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design. 1/12/2013. pp.2168-2176.
H. Pousti, C. Urquhart, F. Burstein, H. Linger (2013). Methodological implications of social media as a research setting for IS studies in healthcare: Reflections from a grounded theory study. In: Proceedings of the 24th Australasian Conference on Information Systems. 1/1/2013.
JD. Borrero, AD. Andrade, C. Urquhart (2013). Social movements on the internet: Together alone or alone together?. In: ECIS 2013 - Proceedings of the 21st European Conference on Information Systems. 1/1/2013.
C. Urquhart, E. Vaast (2012). Building social media theory from case studies: A new frontier for is research. In: International Conference on Information Systems, ICIS 2012. Orlando, 1/12/2012. pp.2705-2723.
R. Hekkala, M. Newman, C. Urquhart (2012). Building a substantive theory of emotions from an iois project. In: Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012. 1/1/2012.
S. Tebboune, RD. Galliers, H. Krcmar, C. Urquhart, F. Bannister (2011). Reconsidering information technology and competitive advantage: Is the age of IT as an essential strategic tool now over?. In: ECIS. Helsinki, Finland, 1/6/2011.
R. Hekkala, M. Newman, C. Urquhart, A. Heiskanen (2011). Emotions in Leadership in an IOIS Project. In: HICSS. 1/1/2011. pp.1-10.
LA. Joia, RM. Davison, A. Díaz-Andrade, C. Urquhart, MMO. Kah (2011). Self-Marginalized or Uninvited? The Absence of Indigenous Researchers in the Arena of Globalized ICT4D Research. In: ICIS. 1/1/2011.
R. Hekkala, C. Urquhart, M. Newman, A. Heiskanen (2010). Understanding governance issues in an inter-organizational IS project. In: ACIS 2010 Proceedings - 21st Australasian Conference on Information Systems. 1/12/2010.
AD. Andrade, C. Urquhart (2010). Unpacking the politics of ICT4D: Modernity at the expense of political liberty?. In: 16th Americas Conference on Information Systems 2010, AMCIS 2010. 1/12/2010. pp.200-208.
J. Hardman, A. Paucar-Caceres, C. Urquhart, A. Fielding (2010). Predicting students progression using existing university datasets: A random forest application. In: 16th Americas Conference on Information Systems 2010, AMCIS 2010. 1/12/2010. pp.1875-1885.
R. Wang, C. Urquhart, P. Scown, J. Hardman (2010). Tapping the educational potential of Facebook: Leveraging social capital and knowledge. In: 16th Americas Conference on Information Systems 2010, AMCIS 2010. Lima, Peru, 9/9/2010. pp.5212-5213.
J. Hardman, A. Paucar-Caceres, C. Urquhart, A. Fielding (2010). Predicting Students Progression Using Existing University Datasets: A Random Forest Application. In: AMCIS. 1/1/2010. pp.272-272.
R. Wang, C. Urquhart, P. Scown, J. Hardman (2010). Tapping the Educational Potential of Facebook: Leveraging Social Capital and Knowledge. In: AMCIS. 1/1/2010. pp.308-308.
A. Diaz Andrade, . Urquhart (2009). Maverick or Maven: The Role of Individual Sense Making in an ICT Intervention in Rural Peru. International Federation for Information Processing, Dubai, UAE, 26/5/2009.
S. Alter, R. Halonen, B. Niehaves, M. Sein, C. Urquhart, et al.P. Zhang. (2009). Panel: Why do we toil? Benefiting research at the cost of practice or vice versa?. In: ECIS. 1/1/2009. pp.3020-3020.
M. Shakir, K. Shen, S. Vodanovich, C. Urquhart (2008). Exploring UAE women's experiences with IT. In: Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2008. 1/12/2008.
M. Shakir, K. Shen, S. Vodanovich, . Urquhart (2008). Exploring Womens Experience of IT in the UAE. Association for Information Systems, Dubai, United Arab Emirates, 9/9/2008.
RD. Galliers, R. Baskerville, K. Lyytinen, C. Urquhart, B. Fitzgerald (2008). Panel: Cricket or Baseball?. In: ECIS. 1/1/2008. pp.1526-1529.
DF. Galletta, G. Rodríguez-Abitia, C. Urquhart, WL. Currie (2008). Panel: Encircling the Globe: How can an Association of Information Systems Academics be Truly International?. In: ECIS. 1/1/2008. pp.1518-1520.
C. Urquhart (2007). The Role of Grounded Theory in Qualitative Research. Finland, 11/8/2007.
. Urquhart (2005). The Role of Theory Building in Qualitative Research. Brisbane, Australia, 24/11/2005.
T. Bryant, J. Hughes, MD. Myers, E. Trauth, C. Urquhart (2004). Twenty years of applying grounded theory in information systems: A coding method, useful theory generation method, or an orthodox positivist method of data analysis?. In: IFIP Advances in Information and Communication Technology. 1/1/2004. pp.649-651.
J. Rowley, L. Banwell, S. Childs, P. Gannon-Leary, C. Urquhart, et al.C. Armstrong. (2001). Encouraging and Facilitating the Use of EIS. In: EUNIS. 1/1/2001. pp.479-484.
AS. Lee, MD. Myers, G. Paré, C. Urquhart, ML. Markus (2000). Three perspectives: if Markus' 1983 classic study, "power, politics, and MIS implementation, " were being reviewed today (panel). In: ICIS. 1/1/2000. pp.724-726.
R. Baskerville, S. Sawyer, EM. Trauth, DP. Truex, C. Urquhart (1999). The Uses and Abuses of Evaluative Criteria for Qualitative Research Methods. In: New Information Technologies in Organizational Processes. 1/1/1999. pp.293-296.