Your Student Support Officer is Kate Haley. 

Kate can support you with any problems you experience whilst at university, and she can also provide guidance to help you achieve your goals.

Kate can give you advice on both study skills- and wellbeing-related issues, such as:


Kate Haley

You can find Kate in our Brooks building, on the Manchester campus.

Phone +44(0)1612472535

Frequently Asked Questions

I'm not sure who I need to speak to – can I ask you?

Yes, you can. If I'm not the person to answer your query, I'll point you in the right direction.

You can also ask the Student Hub for help and advice on who to contact.

I want some advice about some really basic study skills stuff...

Please don't worry about this, no query is too small and there's no such thing as a silly question.

However, if you're stuck and you need help quickly, you might be able to find what you're looking for in the Skills Online resource on Moodle.

The Skills Online resource includes sections on writing essays and reports, time management, referencing, presentations and much more.

Will you proofread my work?

No, I don't proofread your work, but I will look at it with you and advise you on how to edit it.

I'm getting high 2:2 grades and really want a 2:1. Can you help?

A fresh pair of eyes may be able to highlight areas for improvement, and help you to see what your subject tutors are looking for.

I'm a postgraduate student... Is it OK to come and see you?

Yes. There is a lot to take on board in postgraduate study, especially if you have come from employment and it is a long while since you studied.

Can you help with personal problems?

The service is confidential and non-judgemental, so if you just need to get something off your chest that's absolutely fine.

I can provide information and contact details for various services, both within the university and the local area, which may be useful to you.

However, it is not a counselling service, and if you would like to speak to a counsellor, please contact the university counsellors on 0161 247 3493 or contact your local GP.

Do I need to bring anything with me to an appointment?

If you want to discuss a piece of work, it's also useful to bring your work, assignment brief and unit handbook with you.

If you want to focus on improving your work, it is useful to bring any feedback you have received from your tutors.

I'm not enjoying my course, can you help?

Yes. If you have doubts about your course you are welcome to discuss them in confidence.

There are a number of options available to you, which I am happy to discuss.

Student Hub - everything you need in one place

From information on financial support and budgeting tips to health and wellbeing, we’ve got it covered in our Student Hub.

Visit the Student Hub

Online Study Skills Support

As a current student, you can use our Skills Online resource.

This resource includes sections on writing essays and reports, time management, referencing, presentations and much more.

To access, log in to MyMMU and select ‘Skills Online’ from your ‘Student Resources’ area.

Term Dates

University Term Dates

About Us