An Evaluation of Home-Start Manchester South

Principal Investigator: Dr Jenny Fisher

Project Fact File

Start DateJanuary 2013
End DateJuly 2014
Funded by


Project TeamDr Jenny Fisher
Prof Rebecca Lawthom
Prof Hugh McLaughlin
Dr Zinnia Mitchell-Smith
Teresa O’Neill

Principal Investigator

Meet Dr Jenny Fisher

Dr Jenny Fisher

Head of Department

Phone +44 (0)161 247 2225

Project Details


Home-Start Manchester South (HSMS) provides an invaluable support for families across South Manchester.

  1. Current service users of HSMS reported that the organisation provides a high level of support and wanted the service to continue to provide ‘more of the same’.
  2. Volunteers are trained to a high level and are committed to the values of the organisation.
  3. Health visitors are the main referrers of families to the service and highly commend the support provided by the organisation for families experiencing difficulties. They reported a very positive experience of the referral and administration processes.
  4. Processes implicit to HSMS may need more clarification for volunteers and families. For example, how the volunteer support is reviewed and what happens at the end of HSMS support.
  5. Since December 2013, HSMS have made significant efforts to raise their profile with partner organisations, key stakeholders and communities, notably in the Manchester Central electoral constituency.
  6. The number of Black and Minority Ethnic (BME) families being supported or awaiting a match with a volunteer has increased.

Aims and Objectives

  1. To explore the kinds of families and communities that the organisation provides support for
  2. To explore how families are referred to Home-Start Manchester South
  3. To find out who are the volunteers for Home-Start Manchester South
  4. To evaluate the effectiveness of Home-Start Manchester South in meeting the needs of the families it works with.


Two visits to Musanze, Rwanda, by Julie Marshall, in March and July 2015 to:


O'Neill, T., Mitchell-Smith, Z., Fisher, J., Lawthom, R. and McLaughlin, H. (2014) "'The Spice of Life': An evaluation of Home-Start Manchester South", Manchester Metropolitan University

Related Documents

'The Spice of Life': An evaluation of Home Start Manchester South