Terms and Conditions Applicable to the Provision of the University's Educational Services for Global Online Programmes

1. Introduction

Welcome to the Manchester Metropolitan University's general Terms and Conditions for Global Online Programmes. Please read these Terms and Conditions and the documents detailed within carefully before applying to the University, accepting our offer and again before enrolling with us. It is not possible to provide the full detail of every policy or procedure that may apply to your studies or the services offered by the University within the text of these Terms and Conditions. You will find a number of links included within these Terms and Conditions or the documents referred to within them that will allow you to access more detailed information on particular areas. We know that we are providing a lot of information to you so we have also included a number of annotations to try to explain in plain language some key points. The annotations do not form part of our contract but we hope they help you; there is no hidden small print and we have tried to make sure that our terms and conditions are easy to understand and fair. From here on in, we will refer to Manchester Metropolitan University as "the University", to you as "you" or a "student"(or where applicable "an applicant") and to these Terms and Conditions as the "Terms". Within the Information for Offer Holders document provided to you at offer, we may also refer to the University as "Manchester Met".

Please note that during your time as a student with us, it is the University's policy to use your University email address to communicate with you. Please check your emails regularly to make sure you stay up to date.

The provision of educational services by the University is subject to terms and conditions of contract and enrolment. These Terms apply to Global Online learners from the date an offer is accepted.

2. Course Information

Our printed prospectus is intended to provide an overview of our Programmes of study and the University. It is developed well in advance of the start of the academic year and therefore the information within the printed prospectus reflects the courses as they are at that time. Our Global Online Programmes online prospectus contains the most up to date informa-tion on our Global Online courses so please check back regularly including before you apply for a place and again before you accept your offer. We regularly update our Global Online Programmes online prospectus so that our published course information is accurate and up to date. The University reserves the right to withdraw at any time Global Online Programmes advertised for application on its website.

3. Changes to Courses

Please note that our Programmes are subject to review and development on an ongoing basis. Changes may sometimes be necessary. For example, to comply with the requirements of professional or accrediting bodies or as a result of student feedback or external examiners reports. In addition, we also need to ensure that our courses are dynamic and current and that the content and structure maintain academic standards and enhance the quality of the student experience. We only make changes where we consider it necessary to do so and/or where we feel that certain changes are in the best interests of students. Occasionally, we have to make changes for reasons outside of our control. For further information on when we may make changes to your course and the consultation process that is involved, please see section 12 of these Terms.

4. What is the contract between you and the university?

At its heart, it is a contract under which the University agrees to provide educational services and the facilities for you to study and you agree to progress those studies at the University. Successful provision of the services does however rely upon a strong partnership between you, staff and the University. Underpinning the partnership is a number of policies and procedures and you will find these within the Policies, Regulations and Procedures for Students document relevant to your year of study. Please do read these Terms and all other information provided to you with your offer letter carefully to make sure you understand what the University agrees to provide and what you will need to comply with and do. It is your responsibility to make sure that all the information you provide to the University is accurate and true.

5. What makes up the contract?

After you have applied for a place on one of the University's Global Online Programmes, you may be offered a place under an offer letter that we send you (the "Offer Letter").

Your offer may be conditional or unconditional, and you will need to carefully read your Offer Letter to see what conditions will apply to you. If you need to satisfy any conditions, you may need to fulfil these before a set date or on an ongoing basis. If you do not meet any such requirements, we may (as applicable) withdraw your offer, terminate the contract as described in clause 6 or defer your application or entry to the next academic year or another start date within the academic calendar for Global Online Programmes.

The contract between you and the University is formed when you accept our offer of a place though in order to commence your course of study you may need to satisfy certain conditions or requirements, as notified to you during the admissions process. You will also need to enrol with us. Please note that you must have paid for a module in full before you will be able to commence that module.
Your student contract is made up of a number of key documents (we call them the "Key Contract Documents"). These are:

In addition to the Key Contract Documents, some programmes may require you to: a) agree to supplemental terms and conditions, for example, if you are studying on an apprenticeship Programme, b) agree to the terms and conditions of other third parties, such as a sponsor or funder, placement provider, professional bodies, accrediting bodies or relevant third party providers. If there is any conflict between a third party's terms and conditions and the Key Contract Documents, our Key Contract Documents will take priority. You will also need to abide by a number of terms and conditions relating to access to and use of particular University services, for example, those relating to use of the University's computing and information technology services including Moodle access.

We're just letting you know which documents make up your student contract and that when you accept your offer, you're agreeing to the Key Contract Documents including these Terms and the documents referred to within. There may be additional terms and conditions relating to different University services but you will have the opportunity to read and consider these before you access or use those services.

By accepting an offer of a place on a Global Online Programme you accept these Terms and the Key Contract Documents, as amended from time to time, in full. In the event we are required to make any significant changes to the contract between us, we will manage such changes in accordance with section 12 (changes to course provision and other changes).

6. Duration of the Contract and how you or we may end the Contract

How long is the contract?

The contract will continue for the duration set out in the Key Facts provided at offer unless terminated or extended by you or us in accordance with these Terms. The maximum period of study is as set out within the Key Facts document unless otherwise agreed in accordance with the University's applicable regulatory framework.

How we may end this Contract

We may end the contract on notice to you (such notice as may be appropriate having followed any relevant University policies or procedures but where the circumstances dictate, immediate notice as a result of:

How you may end your Contract

Your student contract with us will end if you cancel or withdraw. Find further information on withdrawing from your studies. You are entitled to end your contract at any time without reason, but if you do so after the expiry of the cancellation period referred to in clause 7 you may not be entitled to receive a full refund of any fees you have paid, and you may be responsible for additional fees to reflect the costs incurred by us arising out of your early termination of the contract.

7. Cancellation Rights

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("Consumer Contracts Regulations") you may cancel your contract with us within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of your student contract. This will be 14 days from the day you accept the offer of a place on a Global Online Programme. To exercise the right to cancel, you must inform the University in writing by email to globalonlinestudentsupport@mmu. ac.uk of your decision to cancel your contract by providing a clear statement . You may use the Model Cancellation Form found within this link but it is not obligatory. The University will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

If you cancel your contract, we will normally reimburse to you all payments received from you subject to the terms of refund. Please see the Regulations for the Payment of University Fees for Global Online Programmes for further information. We will process the reimbursement without undue delay, and no later than 14 days after the day on which we are informed about your decision to cancel your contract provided we have all relevant information. Where a third party payment provider is involved this may incur additional time to return your payment. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless restricted by law; in any event, we will not add any additional fees as a result of the reimbursement although any third party payment provider may make a specific charge or retain an administration fee.

By accepting our offer, you will also be providing us with express consent, if relevant, to start delivering your course within your legal cancellation period. If you decide to cancel the contract with us within the cancellation period but once we have commenced providing you with services or Course Content then any refund may be paid less an amount which is a fair payment for you to make for the services or Course Content provided by us prior to termination of the contract.
If you cancel you must return to us in a reasonable condition, any Study Materials you may have received from the University without undue delay and no later than 14 calendar days after you inform us of the cancellation. You will be liable for the cost of returning any goods (if applicable to your Programme).

We need to let you know about your statutory right to cancel. This is different to the way you can withdraw, suspend or defer your studies.

8. Payment of Fees

Subject to your right to cancel as set out in clause 7, you will be responsible for making payment for your Programme in line with the available payment options. Your financial commitment at commencement of your studies is for the full Programme not for a module or modules although your Fees may be recalculated where you formally withdraw or suspend in line with University policy.
It is very important that you read the Regulations for the Payment of University Fees for Global Online Programmes as relevant to your Programme of study. These Regulations are the key financial policies and procedures that you agree to abide by at the University, so it is essential that you familiarise yourself with them.

Course Fees

The Fee for your Global Online Programme will be displayed on our website, is available from a Manchester Met Student Adviser for Global Online Programmes and will be detailed within your offer pack. The normal duration of a Global Online Programme is as set out within the Key Facts document provided to you at offer. Your course tuition fee will remain the same for each year of your Global Online Programme provided you complete within the normal duration. Where your studies exceed the standard programme timeframe you will be expected to pay the current published course fee at that time which may be an increase from the preceding year of study.

The course Fee includes all Study Materials as described in the Key Facts delivered to you within your offer pack. Any additional costs of undertaking your Programme shall be payable by you unless otherwise set out within the Key Facts document. Please note that you will be expected to cover your own costs of undertaking the programme, for example, any technology required to complete the programme, for photocopying or printing of Study Materials or accessing the internet and Course Content.

Full fees will still apply where a student is successful in securing recognition of or exemption from modules for Accreditation of Prior Learning (APL) or Accreditation of Prior Experiential Learning (APEL).

If you do not complete your Programme in the normal timeframe please refer to your Key Facts document or the Regulations for the Payment of University Fees for Global Online Programmes for further information regarding writing up fees and a writing up period.

Payment Terms

Following acceptance of your offer, you will receive an email confirming your student ID number and you will be directed to our preferred third party payment provider Flywire https://www.flywire.com to make payment of your Fees. All payments should be in sterling.

Course fees are payable in advance in full, or where you are paying on a modular basis, a minimum of 10 working days before commencing each module. For your first module, where the module includes an induction, payment will be required 10 working days before the induction start date. Please note that when you accept your offer you are committing to make payment for the whole Programme notwithstanding that the University will allow you to pay in instalments on a modular basis.

The provision of the Global Online Programme (or a module of it) is contingent upon Manchester Met having received funds from you in respect of the Fee for the relevant module. Without prejudice to the University's rights and remedies under these Terms, if any sum payable for a module is not paid in full on or before the due date (being 10 working days prior to commencement of a module) the University reserves the right to suspend the provision to you and refuse you access to the relevant Global Online Programme or to terminate our contract (although we will act reasonably at all times in making any decision to terminate).
You are personally responsible for paying your course Fees, including if you are funded by the Student Loans Company, the Students Awards Agency Scotland or your employer (paying via Flywire) and they do not pay your fees as planned.

Student Loans

If you have applied for a loan, you will still need to make payment of your Fees directly to the University before commencing a module where Fees have not yet been paid to the University (where paid directly by the relevant loan company) and/or where the value of any loan paid does not cover the full Fees for the applicable modules you will be undertaking.

If you have applied for a postgraduate loan, you are responsible for liaising with the loan company to ensure your loan is approved. In the event that your loan is not approved or withdrawn you will be obliged to pay yourself.

If your loan is approved by Student Finance or the Students Award Agency Scotland payments will be as follows:

If you have any questions or concerns regarding your course fees, please contact your Student Advisor on +44 (0)161 880 4722 or email globalonlinestudentsupport@mmu.ac.uk

What happens if I don't pay my Fees?

Please note that you must have paid for a module in full before you will be able to commence the module. Part payment of a module will result in access to the content and services being withheld.

It is really important that you make suitable arrangements for the payment of your fees. We will try to support you and direct you to appropriate sources of help should you experience financial difficulties but, ultimately, we will expect you to plan well and pay on time.

Please note that, ultimately, you may not be able to continue with your studies should you fail to pay your course fees. You must make sure that you pay your course fees and any other applicable costs or charges on time otherwise the University may be entitled to take certain steps against you including imposing sanctions (as set out within the Regulations for the Payment of University Fees for Global Online Programmes, including taking action to legally recover any debts and/or terminating our contract). If you find yourself in financial difficulty during your studies, please contact your Student Advisor.

Summary of your Additional Cancellation Rights, Re-calculation of Fees and Refund Policy

In addition to your rights under the Consumer Contracts Regulations, the University also offers the following refund policy for Global Online Programmes:
If you wish to take time out from your studies (known as an interruption or suspension), withdraw, or transfer to another institution or course the University will recalculate your Fees from the formal date of suspension, withdrawal or transfer in accordance with the relevant University policy and procedures and the Regulations for the Payment of University Fees for Global Online Programmes.

Please also see section 9 of these Terms for further information.

You may be required to pay a proportion or all of your Fees if you withdraw or suspend from your studies. For more information on how we calculate fee responsibility or refunds, please refer to the Regulations for the Payment of University Fees for Global Online Programmes. Please note that withdrawing from or suspending your studies may also have implications for your agreement with your loan provider or other financial support you may be receiving or due to receive so please speak with your Student Adviser who will provide you with further guidance, before making a decision.


You may, with our consent, defer the start date of the first module of your Global Online Programme at any time prior to the relevant module commencing.

Suspensions from Study

Unless you have to suspend your studies for exceptional factors approved by the University in accordance with the University's Exceptional Factors Regulations (further guidance can be found at www.mmu.ac.uk/sas/studentservices/guidance) all suspensions must commence from the end of the module you are currently undertaking. Where a suspension is approved and you suspend engagement with the Programme during a module, upon a return to your studies Fees may be due again for the module you were undertaking at the time of suspension unless otherwise agreed by the University in writing. Fees are charged for all modules commenced.

Withdrawals from Study

If you decide to leave your Global Online Programme with no intention of returning to the course at a later date, your Fees will be re-calculated based on the modules commenced. This means that if you withdraw during a module no pro-rata refund of fees for that module will be provided. If you have paid Fees for the Programme year in full, fees will be re-calculated on the basis of the modules commenced and where you are entitled to a refund this will be processed in line with the Regulations for the Payment of University Fees for Global Online Programmes.

Course Transfers

If a student wishes to transfer their Programme to another Programme or institution they are advised to speak to their Student Adviser in advance to discuss the financial and other implications. The financial position on a course transfer will be based upon individual circumstances.
If a refund is payable under this contract, we will not refund to you any Fees paid to the University on your behalf by the Student Loans Company, the Students Awards Agency Scotland or any other third party and those Fees will be paid directly to the third party, if applicable.

9. What does the University expect of you?

The University expects you to play a full and active role in progressing your studies at the University. Alongside the obligations in these Terms, the University has developed our Academic Community Commitment. The Commitment sets out the intention of the University and the Students' Union to work in partnership with you as a Manchester Metropolitan University student in supporting your learning and helping you succeed, and sets out your own role in ensuring that success, and the standards of behaviour and personal responsibility expected of our students. Although the University would like to draw your attention to the Commitment, it is not intended to be legally binding or to form part of the Key Contract Documents.

Online learning students need to be self-motivated and comfortable with independent learning. Having a flexible schedule is a benefit of online learning for those who cannot commit to regular campus based class times. However, online learners need to be able to meet deadlines, so strong time-management skills are advantageous. Online classes are reading intensive and students are expected to absorb large amounts of information from the materials presented to them. Basic computer literacy is an essential component of online learning.

Please note that students on Global Online Programmes may not follow the standard academic year calendar of other University students.

Specific obligations

Your obligations

You are required to:

Our obligations

We will:

PLEASE NOTE: It is your responsibility to ensure that all necessary declarations (including where relevant but not limited to criminal records, medical conditions and disabilities) are made to the University at the correct time during the admissions process and during the period of study, and that you comply with all relevant rules and regulations during study (and placement, if appropriate) including paying any associated registration or licence fees and maintaining any licences, registrations or consents. The University will use its reasonable endeavours to support students in attaining fitness to practise (if applicable) but accepts no responsibility in the event that a student is declared not fit for practise.

Except as set out in the description of the Global Online Programme on the e-prospectus no additional tuition (either online, face to face or classroom based) will be provided by the University.

You will be provided with advance notice of your course start date and the length of notice will be dependent upon the time of your application within the admission cycle. Progression from one module to the next is subject to you meeting all module requirements and passing the Programme assessment levels.

The University reserves the right to re-schedule the start date for an induction or the first module of a Programme until the next scheduled commencement date for that Programme.

As there is no requirement for students to enter the UK to study this course, the University will not issue a Confirmation of Acceptance for Studies (CAS) for the purpose of study on a Global Online Programme.

The University's postgraduate Programme awards are recognised as meeting the design and academic standards of the Framework for Higher Education Qualifications in England, Wales and Northern Ireland for a Level 7 (Masters) award. The University does not confirm that they will be recognised or accredited within your own jurisdiction or country of residence.

The receipt of your online Programme is personal to you and you may not transfer your rights to access the Global Online Programme to any other person.
Students on a Global Online Programme may suspend their programme of study for any period up to one full calendar year. The cumulative total of all suspensions and/or deferrals may not exceed one calendar year. A suspension may only commence at the end of a module and therefore re-commencement of studies following a period of suspension will be at the start of the next relevant module.

10. System Requirements, Technical Support and Access

To complete your Global Online Programme you will have access to the University's online learning environment, Moodle. Your login details are personal to you and should not be shared with or transferred to others. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

If for any reason, you withdraw from or suspend your course or a module then access to your Global Online Programme will cease.

Please note that it is your responsibility to check that the computer you plan to use to access your Global Online Programme is compatible with the minimum specification requirements as updated from time to time and which can be provided by your Student Adviser. The University does not make any commitment that the Global Online Programme will be compatible with or operate with your software or hardware. You will be responsible for all internet service provider and associated charges. It is your responsibility to set up or configure your personal equipment.

Technical Support

We will provide reasonable technical and content support to students on a Global Online Programme.


You accept and acknowledge that periods of downtime may be required in respect of the information technology infrastructure supporting your Programme and that technical support may not be available during such periods of downtime. Although the University will use reasonable endeavours to make the

Global Online Programme available we cannot guarantee uninterrupted, timely or error free availability. The University reserves the right to suspend access to a Global Online Programme for the purpose of scheduled or emergency maintenance, repairs or upgrades to improve the performance or functionality.

The University is not responsible to you for any data that you lose during completion of your Global Online Programme. It is your responsibility to ensure that you regularly save and back up all data.

You must not misuse or abuse any services or technology applications made available to you as part of your Global Online Programme.

There may be links from Moodle to sites on the internet which are operated by third parties. The University is not responsible for the availability of, or the content located through such external sites.

11. The University's Regulations

By accepting your offer and enrolling at the University you agree to comply with these Terms, the Policies, Regulations and Procedures for Students document and all policies and procedures referred to within.

Are there any Particularly Important or Surprising Terms?

There are some provisions we need to draw your particular attention to as they can result in a disciplinary process and ultimately mean you may not be able to continue at the University. These include:

Some Programmes (or aspects of a Programme such as a practice placement) may have specific requirements for an occupational health check or a relevant criminal record check with the Disclosure and Barring Service.
If there are any other particularly surprising conditions or facts about your Programme of study we'll always try to let you know (usually this will be at offer).

12. Changes to course provision (and other changes)

Our printed prospectus and supporting marketing materials are published well in advance of the start of the academic year and therefore the online prospectus provides the more detailed and up to date information on our Programmes of study. Please check the online prospectus information before applying to the University and just before accepting your offer of a place. The University will use all reasonable endeavours to deliver your course in accordance with the descriptions applied to it in the online prospectus for the academic year in which you begin your course. However, the University is entitled to make reasonable changes to ensure the University delivers the best quality of educational experience to you.

Some examples of these changes include:

1. Keeping our course content and delivery up to date and relevant. We may need to implement technical adjustments and/ or improvements, for example: to reflect developments in academic teaching, research and/or professional standards/requirements; to address any external examiner feedback received as part of their annual reports and/or results from our regular student feedback sessions.

To set out further examples, we may make adjustments to: aspects of the curriculum – to ensure that this is current and reflects developments in the subject area; the methods of assessment, assessment weightings, and the word length of individual assignments; and adjustments to the learning outcomes and how these are assessed.

2. Changes as a result of a Programme review. It is standard practice for the University to undertake a formal review of all of its taught provision in line with national, professional body and regulatory requirements. The aim of each Programme review is to ensure, on a periodic basis, that the design, academic standards and quality of learning opportunities of existing Programmes remain appropriate to the awards to which they lead, and are informed by reference to institutional regulations and policies, national benchmarks and relevant professional and employment demands. Programme review is normally carried out at 6-yearly intervals, but can take place at a more frequent interval where required. Programme review may result in certain changes to a Programme of study. These changes will be made to enhance the quality of provision we provide to students.

3. To reflect changes in relevant laws, statutory, regulatory and/or professional body requirements and/or sector regulation.

4. Reviewing and refreshing optional modules. As indicated within our online prospectus the optional modules listed are indicative and may be subject to change. We do not guarantee that an optional unit will always run in any given academic year, as options may be dependent on student choice, numbers and staff expertise.

5. Altering the location of the course (if applicable). For example, following campus consolidation to allow the University to provide the best facilities and academic provision for its students.

In making any such changes, the University will aim to keep the changes to the minimum necessary to achieve the required quality of experience and will usually notify and/or consult (depending on the nature of the change) with affected students/offer holders (as applicable) about changes that are required.
In respect of material changes, we will take reasonable steps to obtain student consent (and, where appropriate, the consent of applicants who have accepted an offer who may be directly affected by the change) and we will inform the affected students if we implement the change(s). If you did not consent to the change and our implementation of the change causes you detriment or hardship we will, if appropriate, work with you to try to reduce the adverse effect on you or find an appropriate solution. Some examples of a material change include:

Sometimes circumstances may arise which are beyond the control of the University. Examples (without limitation) of such circumstances include:

In these circumstances, the University will provide as much notice as possible and will take all reasonable steps to minimise the resultant disruption by, for example, delivering a modified version of the course, or offering affected applicants or students the chance to move to another course or institution (where reasonably practicable). To the fullest extent it is possible under the general law the University excludes liability for any loss and/or damage suffered by any applicant or student as a result of such circumstances.

If the University changes your course in a fundamental way and you are not satisfied with the changes, you will be offered the opportunity to withdraw from the Programme and, if required, reasonable support to transfer to another provider. It should be noted that this is without prejudice to your statutory right of cancellation and to any other remedy which you would be entitled by law to seek.

From time to time, we may also need to make changes to the Key Contract Documents or these Terms.

13. Intellectual Property

Study Materials

Where downloadable Study Materials accompany the Global Online Programme, these Study Materials will be made available to you. The University and/or its licensors, remain the owner of the intellectual property in the Global Online Programme, the Study Materials and any Course Content. In consideration of receipt by the University of your Fees (when due), we provide you with a personal licence to use the Study Materials and Course Content for the sole purpose of studying for your Global Online Programme; you may not allow anyone else to use the Study Materials or Course Content. Any use of the Study Materials or Course Content not permitted under these Terms is prohibited and any will infringe the University's intellectual property rights and/or those of its licensors.

You may not modify, re-publish, sub-licence, sell, upload, transmit, make available, or disseminate in any way any of the Study Materials or Course Content. You may not modify, merge, translate, disassemble, decompile, recompile or reverse engineer any software forming part of Moodle, Course Content or the Study Materials or create derivative works based on the whole of or any part, or which incorporate, the Study Materials or Course Content. The University may withdraw use of any particular Study Materials or Course Content at any time where reasonably required.

Student Intellectual Property

If you create intellectual property rights (IPR) during your studies or research, the standard position is that you will own such rights, unless:

You will find a lot more information in our Intellectual Property Policy.

14. Complaints

The University recognises there may be occasions where students wish to raise legitimate complaints relating to their course, or the facilities and services provided by the University. It is important to both students and staff to know that such complaints will be dealt with seriously and transparently, and without fear of recrimination. To ensure that this happens, the University has in place a Student Complaints Procedure, which details procedures and parameters for making a complaint, alongside what action may be taken in response to complaints.

If having exhausted all stages of the University's internal complaints procedure, a student considers that the University has failed to consider and respond to their complaint appropriately, the student can refer their complaint to the Office of the Independent Adjudicator for Higher Education, which provides an independent scheme for the review of student complaints.

If you have a complaint about our recruitment or admission process, please see our Student Appeals and Complaints Policy for Applicants and Student Appeals and Complaints Procedure for Applicants for further information.

15. Data Protection

The University is registered as a Data Controller with the Office of the Information Commissioner. The University will hold and process your personal data including some sensitive personal data . As a student you agree to this data being processed in accordance with our Data Protection Policy. Further information about how we will use the personal information you provide to us can be found in our Data Protection Notice to Students. For the purposes of delivering the Global Online Programmes, the University will share your personal data with third parties providing contractual services including our support partner for our Global Online Programmes, Pearson Education and its authorised subcontractors. Those third party contractors may be based within and outside of the European Economic Area. The University will ensure appropriate and adequate contractual arrangements are in place with such third party contractors to protect the security of your personal data.

If you have any queries relating to access to or storage of data, please review the Data Protection Policy which will provide guidance as to how to address any queries you may have and explain how you may exercise your rights under the Data Protection Act 1998. For further information about the retention and secure destruction of your personal data please refer to the University's Records Management Policy and Records Retention and Deletion Schedule.
Examination pass lists and/or degree classifications may be published. If you do not wish your results to be published in this way, you must notify the Director of Registry Services stating your reasons in writing by no later than seven days before you complete your examination or assessment. Your reasons will be considered and, where it is felt that publication of your results is likely to cause substantial damage or substantial distress and that this would be unwarranted, publication will be withheld.

Where you are sponsored for the payment of your Fees (such as by your employer), your sponsor may request that we share details of your attendance, marks, exam results, general progress reports and any other information reasonably requested by your sponsor and which the University considers it appropriate for it to provide.

You are obliged to provide the University with up to date contact details and you will be responsible for maintaining the accuracy of this information whilst studying with the University.

16. Other Services

Other, non-educational services provided by the University to you, may amount to separate and distinct contracts and are therefore subject to separate contractual terms. You may also enter into separate contractual arrangements with other third parties such as a sponsor, your employer e.g. the UK National Health Service if you are on certain professional courses. Student Finance (the Students Loan Company or Student Awards Agency Scotland) is not a part of the University and your contract for funding (if applicable) will be with your loan provider directly.

The rules and regulations relating to use of particular University services, such as IT facilities and library and learning resources are set out within section 6 of the Information for Offer Holders document provided to you at offer.

17. Our Liability to You

If we fail to comply with this contract, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of this contract or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this contract.

We cannot accept responsibility and we will not be liable to you for:

We do not exclude or limit in any way our liability for:

18. Events outside of our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an Event Outside Our Control.

An Event Outside Our Control means any act or event beyond our reasonable control including but not limited to:

If an Event Outside Our Control takes place that affects the performance of our obligations under the contract:

Should an Event Outside Our Control interfere with our ability to deliver your course, we will use reasonable endeavours to minimise the disruption caused to you.

19. Other Important Terms

We may transfer our rights and obligations under these Terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms. Manchester Met is working with Pearson Education Limited provide applicant and student administration and support services.

This Contract is between you and us. No other person shall have any rights to enforce any of its terms.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.

These Terms and Conditions are governed by English law. You and we both agree that the English courts will have exclusive jurisdiction over any claim