Page Components

This is where you can find the forms you will need to submit an Appeal or Complaint. For more guidance on these, please see our Guidance for Students page.

The Students Union will also be able to provide you with free independent advice.

What do you need a form for? Form Guidance
Academic Appeal

Academic Appeals Form

Academic Appeals
Academic Misconduct Appeal

Academic Misconduct Appeal Form‌

Academic Misconduct Appeals
Complaint Complaints Form Student Complaints Procedure

For information on appealing against withdrawal see this page.

What are the deadlines for submitting a form?

Evidenced Extensions 

You should, where possible, submit an Evidenced Extension (formerly Assessment Mitigation) claim before your coursework submission deadline or exam. If you submit a claim after a coursework deadline, you may not be provided with an extension and instead the only remedy available may be a resubmission in the next assessment period.

You can visit the Digital student hub for more information on how to apply for an evidenced extension. 

Complaints

The sooner you raise a complaint, the easier it is for the University to investigate.

You are expected to make an informal complaint within 1 month of the incident giving rise to the complaint. If you wish to make a formal complaint you must do so within 3 months of the incident. 

If you have left the University, or have recently graduated, you should make a formal complaint within 3 calendar months of your registration ending. Complaints submitted after this deadline are only considered in exceptional circumstances.

Academic Appeals

Grounds for Appeal Deadline
Against Evidenced Extension decision (formerly Assessment Mitigations) Within 14 days of receiving your Evidenced Extension decision
Against Academic Misconduct decision Within 14 days of receiving your Academic Misconduct decision
Material Irregularity After you have received your results from the assessment board. You must submit an Appeal within 14 days of receiving your results 
Against Withdrawal decision Within 7 days of the date of your Withdrawal letter

Any Appeals submitted after the deadline may not be considered. If your Appeal is late, you must clearly explain the reasons why you have not submitted it on time. If these reasons are not considered reasonable reasons for a delay, your Appeal will not be considered.

If you need any further help or advice in completing these forms the Students Union offer free impartial advice:

Your Advice Centre, the Union - MMU can provide impartial advice on submitting an Academic Appeal.

Tel: 0161 247 6533

Mail: s.u.advice@mmu.ac.uk

Web: www.theunionmmu.org/your-advice-centre/

Privacy Notices

For information on how the details you provide could be used, please see:-

Appeals and Complaints Privacy Notice


If you would like further information or have any questions about any stage of these procedures, you can contact the Student Case Management Team:

Tel: Central Student Case Management are currently working from home and do not yet have access to the University phone system. Please get in touch with us by email. We are sorry for any inconvenience.

Mail: complaintsappeals@mmu.ac.uk