If you are thinking of submitting an Academic Appeal, you may find this step-by-step guide useful. Click on the stages below for more information on what you need to do to submit your Appeal.

1. Grounds for Appeal

First, select the grounds on which you wish to make your appeal. Appeals may be made under one of the following four categories:

Exceptional Factors decision:

  • You have submitted an Exceptional Factors claim and received an Exceptional Factors claim decision.
  • You are not happy with Exceptional Factors claim decision.
  • You have 21 days to submit this type of Appeal after receiving your this decision.

See the Exceptional Factors page for more information.

Material Irregularity:

  • You have received your results
  • You feel there has been an error by the University, or some other issue with the conduct of your assessment that has affected your result. You cannot submit an Appeal just because you are not happy with your results or think you deserved a higher mark.
  • You have 21 days to submit this type of Appeal after receiving your results.

See the Material Irregularity page for more information.

Academic Misconduct decision:

  • You disagree with the decision made following an allegation of Academic Misconduct
  • You are not happy with an Academic Misconduct decision, for example a finding of plagiarism.
  • You have 21 days to submit this type of Appeal after receiving your Academic Misconduct decision.

See the Academic Misconduct page for more information.

Appeal against Withdrawal:

  • You want to Appeal against the University’s decision to withdraw you from your course
  • You have 7 days from the date of your withdrawal letter to submit this type of Appeal.
  • Please refer to ‘guidance on Appeals against withdrawal’

See the Appeals against Withdrawal page for more information.

2. Download an Academic Appeals Form

Download an Academic Appeals form from our Forms page

3. Do you have a disability, specific learning difficulty or long-term health condition that you believe is relevant to your Appeal?

If you have a disability, specific learning difficulty or long-term health condition that you believe is relevant to your Appeal, please add details as relevant in box 2 of the form

4. Complete the rest of the form

  •  Ensure you list all the assessments which were affected and you wish to be considered in Box 4.1 of the form
  • Clearly state what remedy you are seeking, e.g. a further uncapped assessment attempt, in Box 4.2 of the form. It may be helpful to consult the ‘Guidance on Appeals’ page in regards the possible remedies available
  • List the evidence you are including in Box 4.3 of the form. Please note, that if you have additional evidence to support an Appeal against an Exceptional Factors decision, you should submit a new Exceptional Factors claim.
  • Write as clear and detailed a statement as possible to explain what has happened in Box 4.4 of the form.

5. Have you consulted the Student Union Advice Centre?

The Student Union Advice Centre can provide helpful guidance and input on your appeal and what you might need to include. You can contact them using the following details:


Tel: 0161 247 6533
Mail: s.u.advice@mmu.ac.uk
Web: www.theunionmmu.org/your-advice-centre/

They can provide helpful guidance and input on your appeal and what you might need to include:

Tel: 0161 247 6533

Mail:s.u.advice@mmu.ac.uk

Web:www.theunionmmu.org/your-advice-centre/

6. Submitting your Academic Appeal Form

If you are happy that you have included all relevant information, please submit your completed form and any evidence to your Student Hub. You can do this either in person or by email, and you will be provided with a receipt.

Find your nearest Student Hub

For Appeals and Complaints forms only, these can also be submitted to the Student Case Management team at complaintsappeals@mmu.ac.uk You will receive an acknowledgement email from the Student Case Management Team that they have received your Appeal.

Please note - all Exceptional Factors claims must be submitted to a Student Hub, and cannot be submitted directly to the Student Case Management team.

7. Your Academic Appeal is considered by the Student Case Management Team

There are two potential outcomes from the Student Case Management Team:

  • A clear error is identified: this can be addressed without the case being considered by a Panel. If a change to your assessment status is approved, you will be informed of this and your Appeal will not proceed to a University Appeal Panel unless you request this.
  • No clear error identified: Your Appeal will automatically be referred to a University Appeals Panel for further consideration. You will be informed of this and will be asked if you would like to provide any further evidence.

8. Your Appeal May be Considered by a University Appeals Panel

If no clear error is identified by the Student Case Management Team, a University Appeals Panel will consider your case.

Your appeal may be pended and you may be contacted for further evidence as part of this process.

9. Outcome

Your appeal will either be upheld, part upheld or not upheld by the University Appeals Panel. You will receive an initial short summary email decision informing you within 7 days of the Panel’s decision. 

10. Draft Outcome Report

You will receive a full draft outcome report within 28 days giving further details including the reasons explaining the Panel’s decision. This will be sent to you by email and post. 

11. You consider the Draft Outcome Report

If you are not happy with this outcome, you may be able to request a Review. Reviews can be requested on the following three grounds:

  • That the correct procedures were not followed in the consideration of your case through the earlier stages of the Appeal procedure
  • That the outcome of the formal stage of the Academic Appeals Procedure was not reasonable
  • That there is new material evidence that for good reason was not available at the earlier stages of the procedure

12. Requesting a Review

If you decide to request a Review, it may be useful to consult the Student Union Advice Centre:
Tel: 0161 247 6533
Mail: s.u.advice@mmu.ac.uk
Web: www.theunionmmu.org/your-advice-centre/

 

Requests for Review should be submitted by email to Student Case Management within 14 days of the date of your draft outcome report. The email address to send these requests to is complaintsappeals@mmu.ac.uk

13. A Reviewing Officer considers your case

Your case will be considered by a Reviewing Officer. The Reviewer will be an academic Head of Department who has had no prior involvement in your case. 

14. Outcome of the Review

The outcome of the Review will normally be communicated to you within 28 days of the Student Case Management team receiving your request for a Review. You will also receive a Completion of Procedures notification with the outcome, which allows you to take your appeal to the Office of the Independent Adjudicator – the OIA – should you wish. This is the end of the University Appeals Procedure.

If you would like further information or have any questions about the information on these pages, you can contact the Student Case Management Team at complaintsappeals@mmu.ac.uk or by calling the team on 0161 247 1095

Guidance for Students