The University appreciates that sometimes students are unexpectedly affected by circumstances outside their control which can impact on their performance in assessments.
At present, it may take up to 10 days to respond with a decision on an Exceptional Factors Claim, although we are working hard to ensure that this time-period reduces as quickly as possible. Claims cannot be considered unless they contain all the information required, that is:
It is important that Exceptional Factors forms are always submitted with evidence and a personal statement. Where they are not, we are unable to process your claim.
If you have submitted an Exceptional Factors claim, you are strongly advised to make every attempt to submit your coursework or attend your exam, ensuring that what you have submitted, even if it is incomplete, is your own work. You should tell your tutor that you have put in an Exceptional Factors claim.
Where an Exceptional Factors claim is approved, the normal outcomes are:
Where Exceptional Factors claims relate to coursework, an extension may be offered to the published submission date.
Approved Exceptional Factors claims are taken into account by Assessment Boards when determining your end of year results/final award.
To ensure that Exceptional Factors claims are received and considered in time for the summer and resit Assessment Boards, Exceptional Factors claims will need to be submitted by the following deadlines:
Friday 24 May 2019
All Exceptional Factors claims must be submitted by 24 May 2019.
Wednesday 26 June 2019
If you have Exceptional Factors but are unable to submit your claim by 24 May 2019 you must submit your claim by 26 June 2019
Monday 15 July 2019
All Exceptional Factors claims relating to the university’s 1st Resit period (8-12 July 2019) must be submitted by 15 July 2019.
Monday 26 August 2019
All Exceptional Factors claims relating to the university’s 2nd Resit period (19-22 August 2019) must be submitted by 26 August 2019.
Exceptional Factors are short-term unexpected events that have a serious impact on assessment by either:
You should, where possible, submit an Exceptional Factors claim before your coursework submission deadline or exam. If you submit a claim after a coursework deadline, you may not be provided with an extension and instead the only remedy available may be a resubmission in the next assessment period.
In all cases, students should remember that in order to be classed as valid, Exceptional Factors must be:
Please see Types of Evidence Required for further information on the sort of evidence you would need to submit to support your claim.
If you wish to submit additional evidence to support an Exceptional Factors claim, you should submit another Exceptional Factors claim.
Please see the Academic Appeals and the Step by Step guide to Submitting an Appeal for more information.