Giving us feedback

We want to understand how you feel about your university experience in real-time.

Student Voice is about:

  • ensuring sure you have regular opportunities to share your ideas, concerns and needs
  • reflecting them in decisions about the things that matter to you
  • and making improvements based on your needs

Get involved and make a difference

There are many different ways you can share your thoughts with us.

  • Directly to your programme team

    One of the quickest and easiest ways to share thoughts about your course is to talk to your personal tutor or programme/unit leader, but there are many other ways too.

  • Course reps/student officers

    The Union makes sure your voice is heard across the University.

    Elected student officers work on topics that involve the whole University. At course level, elected student course reps speak for you at regular programme and department meetings.

    You can contact your course reps or the Students’ Union officers with feedback at any time during the academic year.

  • Unit Survey

    During each taught unit that you undertake, you will be asked to provide feedback through the Unit Survey. This survey runs in Moodle, alongside your unit content, in which you will be prompted to complete it when it is live.

    Unit surveys gives you the chance to provide specific and local feedback on your learning experience to ensure that we can continue to make enhancements and also celebrate excellent practice, finding ways to share this across the University.

    The surveys will take place the week commencing Monday 13 November 2023 for semester one units and the week commencing Monday 11 March 2024 for semester two units.

    If your unit runs across semesters, the unit survey will typically be set up to run three weeks prior to your final assessment.

  • Induction Survey

    The Union conducts an annual induction survey in the autumn term, exploring first-year students’ early experiences of welcome, academic induction, and university life. If you are a new student, please take a few minutes to complete it.

  • Student Voice Survey

    Every year, each student at Manchester Met will be asked to complete the Student Voice Survey. For level six students, this will take place in December 2023 and for all other students, it will take place in February 2024.

    The Student Voice Survey gives you the chance to provide feedback on your programme, the services and facilities that you use, and your wider academic experience.

    We use your feedback to constantly enhance what we do at Manchester Met, finding ways to enhance the programmes we offer, the services we provide and wider university community that you are part of.

  • National Student Survey

    The National Student Survey (NSS) is an annual survey in the spring term for final year students. We use the feedback to enhance our offer and support for current and future students.

  • Equality Student Survey

    TheEquality Student Survey provides an opportunity for all of our students to share their experiences of equity, diversity and inclusion at Manchester Metropolitan University. All students, regardless of their ethnicity, are invited to take part in the survey, as we all have a role to play in strengthening race equity in our communities. 

  • Graduate Outcomes Survey

    We are keen to understand your experience as you take your first steps into the workplace after university.

    The Graduate Outcomes Survey takes place 15 months after your course ends and is your opportunity to tell us about your experience after graduation. Once again your feedback helps us to drive improvements for current and future students.

How your feedback makes a difference

Your feedback helps drive the University to make important and exciting changes to the student experience. These are some of the changes you asked for. 

  • Academic support and feedback

    Face-to-face teaching

    When it was safe to do so, we returned to campus. And since September 2021, 95% of learning has been in person. 

    Extra learning support

    We launched our four-step safety net to make sure you get the degree you deserve. The safety net’s four parts are:

    • our new self-certification scheme
    • routinely examining marks for all units for consistency
    • comparing grades to previous years
    • calculating your final degree using the most beneficial approach

    More academic support

    In total, 6,778 of you took part in 77 writing courses and 232 academic and study skills workshops.

  • Health and wellbeing

    Additional mental health and wellbeing support

    We offered 8,000 extra counselling appointments as well as 275 virtual workshops.

    More health and fitness

    Every student has access to our gyms, fitness classes, sports clubs and more, and you can use our McrMet Moves app to get rewards like free coffee when you exercise. Plus, during the pandemic we put on more than 40 free virtual sport and fitness classes a week.

  • Employability and careers

    Career support

    Over 28,000 students and recent graduates accessed career resources on My Career Hub and over 12,000 carried out 200,000 activities on our online Career Centre. 

    Future me plan

    We developed Future me plan to support you in your journey towards a great job or further study after you graduate.

    Careers training

    We developed the RISE programme, which offers more than 3,000 extra-curricular projects in real-world settings to help boost your employability skills. In the last year, over 13,000 of you took part in it.

    Postgraduate study support

    We doubled the alumni discount for most postgraduate courses to 20%.

    Alumni employment support

    You get exclusive, life-long access to our jobs portal and e-learning, plus face-to-face careers advice for up to three years after you graduate.

  • Learning Resources

    More study spaces

    You have 200 new study spaces to inspire any type of learning, including soft seating areas, desks with PCs, three study rooms, and two large group study rooms.

    Easier IT access

    We added 71 PCs to the Library and gave everyone access to Microsoft Office, which includes Teams, OneDrive and SharePoint. We offered fast, efficient and responsive 24/7 remote support and we reinstated Lecture Capture across 51 large and medium-sized lecture theatres.

    Increase in e-textbooks

    We invested an additional £250,000 to make more ebooks available: the titles you need, wherever you are.  

    Easier access to the Library

    We introduced Library Search, an intuitive online system that makes it easier to browse books in stock, save your searches and add notes. And based on your feedback, the Library is now open 24 hours a day during term time.

  • Student voice

    Address the awarding gap

    Alongside The Union, we ran a range of projects that promote inclusive learning environments, all underpinned by human resources policies, procedures and resources for staff and students. This included launching the BAME Ambassador Scheme, where 10 ambassadors work with departments to help Black and ethnic minority students achieve their potential.

    Give more feedback

    Throughout your course, choose from a range of online and in-person feedback options like surveys or drop-in sessions with staff. Alongside the Union, we also recruited and trained more than 1,000 course representatives who collect your feedback and present it back to the University.

    Three new food outlets

    We created a new food court, new cafés and Grow Café that offers meat-free food every day.

    State-of-the-art places to study

    We invested over £100 million to rebuild, renovate and regenerate your university, giving you the learning environments to help you thrive.   

    We’re green

    We are top of the People and Planet University League and committed to being zero-carbon by 2038.