National Student Survey (NSS)

You talk, we listen and improve

Tell us how you feel about your time at Manchester Met. Complete the short National Student Survey and provide feedback to help us improve the student experience.

Below are some of the changes you asked for that made your student experience better:

What is the NSS?

The NSS is a survey aimed at final-year undergraduates across the UK to gather student opinions about their experiences on their course. It asks questions on a range of areas including teaching quality, learning opportunities, academic support, organisation and management, learning resources, learning community, student voice and overall satisfaction.

Answering each question is easy. Simply pick the response (each question is a four-point scale) that most applies to your experience at Manchester Met. Think about your entire time with us, and remember to take into account life beyond your course.

What difference will my response make?

This is your chance to reflect on your student experience at Manchester Met and provide feedback about your course.

The survey results will be used by the University and the Union to make real changes to the student experience. You’ll also be helping prospective students make the right choices of where and what to study.

Where can I fill it in?

The survey can be accessed via the NSS website on any device.

Who is eligible?

All students studying courses leading to undergraduate credits or qualifications that are longer than one year of full-time study or its part-time equivalent (such as bachelor’s degrees, foundation degrees or higher education diplomas) will be surveyed in their final year of study.

Students on more flexible part-time programmes (whose final year cannot be easily predicted) will normally be surveyed during their fourth year of study. Students who have withdrawn from study during their final year will be included in the survey as their feedback is equally valuable. Unless otherwise removed, students who have repeated a year or have changed their course arrangements but were originally expected to graduate in 2024 will still be surveyed in the current year. Students who were already surveyed in 2023 will not be surveyed in 2024.

You can find more information about eligibility on the NSS website.

How will my data be used?

The survey is carried out independently by Ipsos MORI (an independent research company in the UK), and all their research is conducted in compliance with data protection legislation.

Your responses to the survey are strictly confidential and will be anonymised before they are made available to the University.

The NSS results are made available through the Discover Uni website, which is designed to help prospective students make the important decision of where and what to study.

These results are also used by the University to help us to develop and improve the academic experience for future students.

How can I opt out?

The NSS is conducted by Ipsos MORI (an independent research company) who will be contacting eligible students throughout the campaign to invite them to complete the survey.

All students can opt out of the survey from Ipsos MORI if they wish. Please visit the survey website if you wish to opt-out. If you decide to take part in the survey or opt-out, no further contact will be made by Ipsos MORI.

The University will also contact you to remind you to complete the survey. We are not informed about who has or has not taken part. Please contact studentcomms@mmu.ac.uk if you do not want to receive NSS emails from the University.

Prize draw information 

As a thank you for taking the time to fill in the survey, you’ll be entered into a prize draw to win one of 100 x £50 Love2Shop vouchers or one of 10 x Graduation packages once you complete the survey.  

Please note that the prize draw is administered by Ipsos MORI. The prize winners will be notified by email by Friday 8 March.