BA (Hons) Business Management Professional in Retail

Attend an open day How to apply
Attend an open day How to apply

Overview

Studied only as part of the Chartered Manager Degree Apprenticeship. The BA (Hons) Business Management Professional in Retail, is your opportunity to gain the skills required for effective retail business management, while also benefitting from full time employment with some of the country's leading retailers. The degree has been developed with a range of employers and the Chartered Management Institute.

The degree programme looks in depth at the various roles and responsibilities of modern retail managers, and you will study a curriculum that will help you focus on improving organisational performance, enhancing interpersonal effectiveness and developing project and transferable skills. Your studies will draw on disciplines including business planning strategy, creative thinking, accounting and finance, human resources, leadership, marketing and data analysis.

The programme is designed to integrate your learning with your own workplace and where possible, management projects are based on live, real world business scenarios. The Chartered Manager Degree Apprenticeship in Retail, gives you the chance to kick start or progress your retail management career.

Features and Benefits

Career Prospects

By completing the Chartered Manager Degree Apprenticeship, you will have gained work experience and two internationally recognised qualifications that you can take forward within the same organisation or elsewhere. By following this route, you will have the knowledge, skills and work experience to further your career.

The Degree Apprenticeship is a great foundation for any career in a business or management role. Although the exact nature of your learning experience will depend on which employer you choose to apply to, the key skills you will learn are suited to those looking to begin or develop a career in the following roles:

We also place a strong emphasis on giving you all the tools necessary to manage your own career progression.

Learn more about graduate careers

Entry requirements

These typical entry requirements apply to the 2018 academic year of entry and may be subject to change for the 2019 academic year. Please check back for further details.

UCAS tariff points/grades required

104-112

UCAS Tariff Points at A2 (Grades BCC-BBC) or acceptable alternatives e.g. BTEC Subsidiary Diploma, Diploma, Extended Diploma at Level 3 (Grades DMM). 

Specific GCSE requirements

GCSE grade C or grade 4 in English Language, Mathematics and preferably ICT. 

Additional Requirements

Applications will be considered individually from candidates without the necessary qualifications, but with relevant work experience.

Further information

Degree Apprenticeship Open Evenings

Meet a variety of companies and organisations, gain careers advice, discover more about Manchester Metropolitan University, and take your first step towards a retail management career.

Register here

Course details

10 credits equates to 100 hours of study, which is a combination of lectures, seminars and practical sessions, and independent study. A four year part-time degree qualification typically comprises 360 credits (90 credits per year). The exact composition of your study time and assessments for the course will vary according to your option choices and style of learning, but it could be:

Study

Assessment

  • Dynamic Business and Digital Context of Retail
  • Managing Customer and Stakeholder Relations
  • Introduction to Projects and Portfolio

Read more about this year of study

Core Units

Managing Customer and Stakeholder Relations

The unit will explore how internal stakeholders shape a business (e.g. apprentices research their organisational mission/vision and management communications) and how manager and internal stakeholder behaviours can enhance the customer and external stakeholder experience and add value to those relationships.

The unit will introduce customer relationship marketing and management strategies, understand the difference between business-to-business and business to customer relationship management, understand the difference in customer relationship strategies adopted on-line and off-line. Students will apply theories of customer relationships management to customer relationships. They will understand the relationship between customer and suppliers, and how customers can influence business/ organisational activities.

Introduction to Project and Portfolio

In this unit, apprentices will be introduced to the negotiated business project and the apprenticeship portfolio. For the project, apprentices will understand the nature of a work-based project and how that is underpinned by scholarly research. Teaching will include basic academic skills, such as library search, understanding academic literature and academic writing. As this unit is designed to run `long and thin' alongside other content units, this learning will be transferable to those other units. Apprentices will then be taught research methods. Finally, apprentices will be introduced to the ethical approval process for projects. They will reflect this learning in a mini-project negotiated between themselves, the tutor, and their workplace mentor / manager.

Dynamic Business and Digital Context of Retail

Students will explore the dynamic retail environment and study relationship the between business success/failure and social, cultural, and spatial factors, digital / technological development, fundamental macroeconomic elements and concepts, sustainability, and globalisation. Organisations may have limited control over these factors but nevertheless need to mitigate against them. Students will explore the interrelationship between business environmental factors at various spatial levels (macro, meso and micro) and the way in which businesses respond to and manage the impact of these factors. Finally, students will have the opportunity to understand traditional and contemporary retail channels and how they relate to the physical and online place.

  • Managing and Leading People
  • Sales and Marketing in Retail
  • Negotiated Business Project (Intermediate)

Read more about this year of study

Core Units

Managing and Leading People

The aim of this unit is to provide students with a broad understanding of the concepts and models related to the management and leadership of people in the workplace. Students will cover the key concepts in the management and leadership of people. Students will discuss the concepts of managers as effective leaders and leaders as effective managers and evaluate the balance between the demands of each. Students will explore how to recruit, manage and develop people, using inclusive talent management and other approaches; use Human Resource systems and processes to ensure legal requirements, Health and Safety and well-being needs are met; set goals and manage performance; understand different leadership styles and models with specific focus on inclusive styles; understand organisational culture and diversity management; and the contribution of the leader to the creation and communication of the organisation's vision.

Sales and Marketing in Retail

The aim of this unit is to introduce marketing and sales principles and strategies, understand market research, consumer behaviour, and apply market research tools to product/service design within the retail sector. Students will study consumer behaviour and how this influences marketing and sales principles and strategies related to retailing and consider the relevance of individual characteristics and group influences on consumer behaviour and sales. Students will learn how segments differ and how to target relevant markets and customers (both globally and locally), develop customer relationships, analyse opportunities and ways to market, and understand the relationship between consumer/market research and innovation in product/service design in retail offerings.

Negotiated Business Project (Intermediate)

In this unit, apprentices develop a full work-based project negotiated between the apprentice, the tutor and the employer. This will include an assessed project proposal.  The project proposal will identify a chosen subject area, literature and methodology. It will demonstrate that the project is ready to undergo ethical scrutiny with the University, and address any issues arising from that. The proposal should also address the project in terms of the values, ethics and governance of their organisations. The project will scope out, identify and diagnose a problem within the organisation and suggest solutions. The project must contain a clear literature review, methodology, findings and recommendations.

  • Finance and Accounting for Managers
  • Operations and Technology Management in Retail
  • Negotiated Business Project (Advanced)

Read more about this year of study

Core Units

Finance and Accounting for Managers

The aim of this unit is to develop students' accountancy skills and provide students with an understanding of the role of accounting and finance in a business setting. Students will be introduced to key accounting and finance terminology and learn how to interpret financial statements. Students will develop an understanding of financial strategies, including budgets, financial management and accounting, and how to provide financial reports. Using case-studies, students will develop budgetary control systems comparing actuals with planned expenditure, discuss corrective actions to be taken in response to budgetary variations and identify and resolve associated conflict. Students will develop an understanding of the role of accounting within the commercial context to assist business decisions and contextualise the function in an organisation. Students will develop an understanding of the sources and availability of finance to organisations.

Negotiated Business Project (Advanced)

In this unit, apprentices develop a full work-based project negotiated between the Apprentice, the Tutor and the Employer. This will include an assessed project proposal. The project proposal will identify a chosen subject area, literature and methodology. It will demonstrate that the project is ready to undergo ethical scrutiny with the University, and address any issues arising from that. The proposal should also address the project in terms of the values, ethics and governance of their organisations. The project will scope out, identify and diagnose a problem within the organisation and suggest solutions. The project must contain a clear literature review, methodology, findings and recommendations. This project will be included and revised for the Business Portfolio, which is assessed both in the degree, and in the End Point Assessment for the Apprenticeship.

Operations and Technology Management in Retail

This unit examines the principles and practices of retail operations management, the structure and organisation of retail operations, the management of organisational change and the management of multichannel logistics. Students will investigate the diverse nature of Operations Management within the retail industry, including the roles and responsibilities of the retail manager. Driving sales volume through multichannel retailing, effective sales promotions, visual merchandising and store design. Understanding the role of operations and technology management in the development of organisational strategy and planning, before exploring approaches to resource and supply chain management. Sustainability and ethics, workforce development, sustainability of strategy and plans, the role and management of risk, monitoring and evaluation, quality assurance, legislative requirements and the management of change. While strategy will not be discussed in detail on this unit, it is important to have some understanding of strategy from an Operations Management perspective.

  • Business Portfolio
  • Project Management
  • Strategy, Digital and Leadership in Retail

Read more about this year of study

Core Units

Business Portfolio

Capturing the knowledge, skills and behaviours developed on the programme in a single cumulative portfolio directly contributing to the End Point Assessment for the Degree Apprenticeship and Chartered Manager Status. This unit offers a series of workshops to help students digitally capture the evidence they need to achieve the CMI degree apprenticeship standard, whilst preparing them for the oral defence at the End Point Assessment. Students will construct a synoptic evidential record of professional development demonstrating clear evidence of critical reflective practice, learning on the programme and action planning for future developments. 

Project Management

Students are introduced to the general principles and tools of project management. These include: project stages and lifecycle, commercial and organisational context, business cases, scoping, planning, risk, quality, monitoring and control of projects, reporting, project management methodologies (including PRINCE2 and Agile), budgeting, financial appraisal, stakeholder analysis, team building, contracts, outsourcing, managing change via projects, ethics and professional conduct. Students will explore the stages within the project management process and the context within which project management is undertaken, with particular emphasis on the management of risk. Students will apply this knowledge to a range of management scenarios demonstrating their reporting, team-working and project management skills. This unit will be studied from both practitioner and academic perspectives. The unit aims to develop professional level skills plus a critical approach to the topic.

Strategy, Digital and Leadership in Retail

Students will study the role of leadership and digital technology in the strategic management of Retail organisations. Students will study key strategic management concepts and apply these concepts to a range of scenarios. Students will explore different inclusive leadership styles and models, how these models help develop teams using coaching and mentoring approaches to support people and how these models develop engagement and shape common purpose. Students will understand the importance of leading strategically in a digital age.

Assessment weightings and contact hours

10 credits equates to 100 hours of study, which is a combination of lectures, seminars and practical sessions, and independent study. A 4 year part-time degree qualification typically comprises 360 credits (90 credits per year). The exact composition of your study time and assessments for the course will vary according to your option choices and style of learning, but it could be:

Study
Assessment

Department of Accounting, Finance and Banking

Our Accounting, Finance and Banking Department is the largest provider of accountancy training in the North West of England.

The department offers extensive industry experience through active experts in their profession, with excellent relations across industry bodies and a collaborative approach to promoting critical thinking, employability, flexibility and professionalism.

More about the department

Taught by experts

Your studies are supported by a team of committed and enthusiastic teachers and researchers, experts in their chosen field. We also work with external professionals, many of whom are Manchester Met alumni, to enhance your learning and appreciation of the wider subject.

Meet our expert staff

Fees

Tuition fees for the 2019/20 academic year are still being finalised for all courses. Please see our general guide to our standard undergraduate tuition fees.

Part-time students may take a maximum of 90 credits each academic year.

Additional costs

All of the books required for the course are available from the library. The University also has PC labs and a laptop loan service. However, many students choose to buy some of the core textbooks for the course and/or a laptop. Students may also need to print their assignments and other documents. Campus printing costs start from 5p per page. Estimated costs are £300 for a laptop up to £100 each year for books and printing. Total optional cost: £600

Funding

For further information on financing your studies or information about whether you may qualify for one of our bursaries and scholarships, follow the links below:

Bursaries and scholarships

Money Matters

Want to know more?

How to apply

Applications are NOT made via UCAS.

Your first step is to secure a job with an employer that is offering opportunities on the apprenticeship programme. Visit the how to apply pages of the Manchester Met apprenticeship website for more information.

You can also register your interest to receive job vacancy alerts and visit the website to view the latest opportunities.

You can review our current Terms and Conditions before you make your application. If you are successful with your application, we will send you up to date information alongside your offer letter.

MANCHESTER IS YOUR CITY. BE PART OF IT.

Programme Review
Our programmes undergo an annual review and major review (normally at 6 year intervals) to ensure an up-to-date curriculum supported by the latest online learning technology. For further information on when we may make changes to our programmes, please see the changes section of our Terms and Conditions.

Important Notice
This online prospectus provides an overview of our programmes of study and the University. We regularly update our online prospectus so that our published course information is accurate. Please check back to the online prospectus before making an application to us to access the most up to date information for your chosen course of study.

Confirmation of Regulator
The Office for Students is the principal regulator for the University. For further information about their role please visit the Office for Students website. You can find out more about our courses including our approach to timetabling, course structures and assessment and feedback on our website.

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