BA (Hons) Hospitality Business Management

Hospitality is a fast-growing industry worth billions of pounds. This means graduates who understand the ins and out of the sector are in high demand.

Attend an open day How to apply
Attend an open day How to apply

We're a double-accredited Business School

Overview

Ranked among the UK’s top 10 in the Guardian university league tables 2018, this course is the ideal launch pad if your ambition is to work in the UK or international hospitality industry. 

At our city centre campus, you’ll be in the heart of Manchester – England’s leading city for tourism, events and hospitality outside London. And you’ll be immersed in it as soon as you start the course.

Industry collaboration is key to our approach. The modules you’ll study have been carefully created by our teaching team alongside industry partners and professional bodies. This means you’ll have great opportunities to kickstart your career or possibly join a graduate scheme after you finish.

Immersed in the industry

You’ll cover a range of areas to understand theory – from hospitality operations and business management, to entrepreneurship and leadership. Then, in Year 3, you’ll have a chance to put your skills into action on placement.

Outside the lecture theatre, we organise business visits, guest lectures, recruitment events, and work experience to help you understand the sector. And, with the chance to learn a language alongside your study, your Manchester Met degree could take you anywhere in the world.

Features and Benefits

  • Top ranking – we’re listed in the top 10 in the UK by the Guardian University League Tables 2018.
  • Learn from experts – our teaching staff have years of experience in hospitality and have great connections in the industry.
  • Prime location – The Business School is in central Manchester, a leading city for tourism, events and hospitality.
  • Mentoring from professionals – you can apply to be mentored by leading hotel managers in your final year to help you prepare for your life as a graduate.
  • Industry connections – meet with key industry professionals at recruitment and networking events to get a real insight into the hospitality industry.
  • Placement opportunity – get to grips with the industry by spending a year with one of our industry connections.
"Having a mentor from an operating business really helped me learn how to apply theories I’d learned at university in a real-life context.” Rosemary Troop, BA (Hons) Hospitality Business Management.

Accreditations, Awards and Endorsements

“I completed my placement year at Sofitel, a luxury hotel in New Zealand. It was amazing. It really taught me how to become a leader.”

Megan Morgan, BA (Hons) Hospitality Business Management.

Career Prospects

Every element of this course is designed to prepare you for a successful career. Because the hospitality industry is the world’s largest employer, you’ll have plenty of career paths to pick from when you graduate.

We help you develop managerial skills so you can progress to a graduate or senior role quickly. And the range of employers is huge – from small independents to large multinational chains.
 
Our graduates have achieved successful careers in roles such as event operations at Merlin Entertainments, Tourism Marketing Executive with the Welsh Government, international hotel managers and restaurateurs.

Learn more about graduate careers

0%

of graduates go straight into employment or further study within six months of graduating.

DLHE survey 2017, for all respondents available for employment or further study and whose destinations are known.

Entry requirements

UCAS tariff points/grades required

104-112

104-112 UCAS Tariff Points at A2 (Grades BCC-BBC) or acceptable alternatives e.g. BTEC Subsidiary Diploma, Diploma, Extended Diploma at Level 3 (Grades DMM).

Specific GCSE requirements

GCSE grade C or grade 4 in English Language and Mathematics. Level 2 Functional Skills English and Mathematics also accepted.

Non Tariffed Qualifications

Pass Access to HE Diploma in a relevant subject with a minimum 106 UCAS Tariff Points.

International Baccalaureate points

26

IELTS score required for international students

6.0 with a minimum of 5.5 in each element

There’s further information for international students on our international website if you’re applying with non-UK qualifications.

MEET THE EXPERTS

“The courses we have at the business school have a real-world application. Manchester's a global city, so one of the fantastic things about studying events and hospitality management here…”
 
Listen to what Dr Julie Hardman, Head of Department, has to say about studying at Manchester Metropolitan University…

Course details

The taught elements of the course involve business management units, as well as subjects like technology and innovation.

Lots of your learning will also take place on the job. We’ll provide plenty of opportunities for work experience and you can take a placement year in the UK or abroad.

You can extend your skills by learning another language or gaining extra qualifications. We also offer educational visits and competitions, both at home and abroad.

 

BA (Hons) Hospitality Business Management covers a full range of managerial disciplines required by the modern day Hospitality Industry. In your first year you will study a range of management and hospitality industry units. The Hospitality Operations unit combines academic theory with your real life experiences in the workplace offered during the course. 

During this first year, you will also have the opportunity to study a range of certified short courses that support your application of knowledge in the workplace and enhance your opportunities for part time work.

You will study units totalling 120 credits:

  • Business Management (30 credits)
  • Hospitality Operations (30 credits)
  • Technology and Innovation (30 credits)
  • Contemporary Hospitality (30 credits)

OR 

You also have the option of studying a modern foreign language through the Uniwide Languages programme as part of a 15-credit unit.

  • Contemporary Hospitality (15 credits)
  • Uniwide Language (15 credits)

Read more about this year of study

Core Units

Business Management

The hospitality industry is vast and very diverse. Therefore this multi-discipline unit will provide you with an insight to finance, marketing and economics in order to assist you to make sound business management decisions. 

Hospitality Operations

It is widely recognised that managing the hospitality service delivery is important. Studying this unit will introduce you to the key operational roles and responsibilities including operational and logistical intricacies of the various departments within any given hospitality business environment.

Technology and Innovation

It wasn't that long ago hotels were proud about putting colour TVs in every room or booking online or through other Internet providers. During this unit you will study and explore current and future trends in relation to technology and innovation within the hospitality industry and how it impacts and will continue to influence. 

Contemporary Hospitality

Increasingly to ensure consumers receive a high-quality experience businesses are constantly adapting to market demands by creating new niche and inspiring hospitality settings. You will study the importance of understanding the nature and diversity of hospitality and its key components including the trends concerning the modern day consumer of hospitality. 

In Year 2 many of the operational skills and knowledge introduced during year one will be further developed towards an understanding at supervisory/management level. This includes the successful management of service delivery and people, as well as customer care, entrepreneurial behaviours, attributes and validating new business ideas, personal and professional development career routes and the principles of revenue management for the hospitality sector.

Units you will study include: 

  • Into Industry (30 credits)
  • Managing Hospitality People and Service (30 credits)
  • Hospitality Business Entrepreneurship (30 credits)
  • Revenue Management, Sales and Hotel Analytics (30 credits)

OR

You also have the option of studying a modern foreign language through the Uniwide Languages programme as part of a 15-credit unit.

  • Revenue Management and Sales (15 credits)
  • Uniwide Language (15 credit)

Read more about this year of study

Core Units

Managing Hospitality People and Service

Studying this unit will provide you with a comprehensive understanding of the key issues including varied approaches for the successful management of service delivery and people as well as customer care and satisfaction of people and services within the industry. 

Hospitality Business Entrepreneurship

During this unit you will study the application of entrepreneurial behaviours, attributes and written skills of identifying and validating new business ideas and the hospitality sector. You will explore the defining characteristics, behaviours and motivations of small business-owners, intrapreneurs and entrepreneurial leaders from a practical and academic perspective. 

Into Industry

This unit will enable you to develop your professional skills, behaviours, attitudes, relating to your chosen industry sector. You will engage in collaborative and interdisciplinary learning working through a negotiated project. Key themes you will explore in this unit include professionalism and employability, career routes and pathways, personal and professional development. Upon completion of this unit, you will have the skills, understandings and attributes to bridge the gap from education to industry and develop confidence and competences towards becoming a professional. During the unit, you will develop a 'professional' portfolio. This will include reflective tasks linked to your personal and professional development career routes as well as the negotiated project work. 

Option Units

Revenue Management, Sales and Hotel Analytics

This unit explores the principles of revenue management for the hospitality sector to ensure maximum occupancy at the optimum price. Benchmarking reports are introduced to evaluate revenue management efforts. The unit will introduce you to the foundations of revenue management for the hospitality sector including the principles of revenue management, strategic pricing, decision-making processes, the role of the revenue manager and relationship with other departments. The unit will also explore the principles and practices applied by revenue managers in the accommodation sector, including, demand forecasting, market segmentation, inventory and price management, distribution channel management, digital marketing, consumer behaviour and market intelligence to assist decision making. A thorough analysis of the revenue managers efforts is explored through the development of competency in analysing benchmarking reports, competitive set analysis and market share analysis.

Revenue Management

This unit introduces you to the foundations of revenue management for the hospitality sector. It incorporates an introduction to the principles of revenue management, strategic pricing, decision making processes, the role of the revenue manager and relationship with other departments. It explores the principles and practices applied by revenue managers in the accommodation sector, including, demand forecasting, market segmentation, inventory and price management, distribution channel management, digital marketing, consumer behaviour and market intelligence to assist decision making.

During Year 3 of this degree you have the option of spending a year on placement within the hospitality industry gaining valuable experience to kick start your career. 

The final year includes studies in business principles in sustainable, responsible and ethical conduct, the complex challenges of leadership, management, human resource and Hotel Operations Tactics and Strategy  (HOTS), a unique dynamic training and development experience for industry. HOTS is based around a realistic computer exercise that simulates the management of a service business.

You will also complete your dissertation project, which involves undertaking a substantial piece of independent research into a topic of your choice, working closely with your academic supervisor.

Units you will study:

  • Dissertation (30 credits)              
  • Responsible Hospitality Management (30 credits)
  • Hotel Operations Tactics & Strategy  (30 credits)
  • Leadership and International Management (30 credits)

OR

You also have the option of studying an modern foreign language through the Uniwide Languages programme

  • Leadership and International Management (15 credits)
  • Uniwide Language (15 credits)

Read more about this year of study

Core Units

Honours Project

Dissertation. You will be expected to conduct a piece of individual research on an appropriate topic relating to your degree. This unit incorporates a range of research methods with a final written submission.

Responsible Hospitality Management

This unit provides an overview of basic business principals in sustainable, responsible and ethical conduct. In addition, you will explore social responsibility in business and how it affects decision-making. Basic coverage of global challenges - climate change, management of natural resources and effects of economic development will be examined. Consideration of the triple bottom line and its importance will be critically reviewed.

Hotel Operations Tactics & Strategy

A number of key strategic and operational hospitality management issues and scenarios to support business decision making within the hospitality industry will be analysed by this unit. It will also include important business models and tools from the Hotel sector and wider Hospitality Business environment. 

Leadership and International Management

On this unit you will deepen your understanding of the complex challenges of leadership, management, human resource and the global mobility of self/others, across national borders in international management careers. 

Assessment weightings and contact hours

10 credits equates to 100 hours of study, which is a combination of lectures, seminars and practical sessions, and independent study. A 3 year degree qualification typically comprises of 360 credits (120 credits per year). The exact composition of your study time and assessments for the course will vary according to your option choices and style of learning, but it could be:

Study
Assessment
Optional foundation year

Placement options

If you choose the placement degree route, you will spend Year 3 of your studies on an industry placement. Placement learning is a key element of the course as it allows you to apply university based knowledge, skills and understanding to the real world of work. It also gives you an advantage when you begin looking for your first job upon graduating! The day-to-day demands of such an experience are both challenging and inspirational. Using the experience you gain whilst on placement is not only invaluable to the final year of your degree but greatly enhances your employability prospects.

Placement opportunities are available both in the UK and abroad. We have established links with companies such as Marriott Hotel Group, Q hotels, Shire Hotels, Greenwich Country Club USA and Fairmont Hotels.

Our dedicated Placement Team has developed excellent links with the hospitality industry over the last 20 years. You will be offered support through a preparation programme of activities that includes guidance on selection procedures, working overseas, CV preparation, interview and selection techniques.

During the placement year, although you will be supervised directly by the company you are employed by, you will also be allocated an Academic Tutor. They will provide support and guidance, assess your progress and generally monitor your welfare for the time you are away from the University.

Department of Operations, Technology, Events and Hospitality Management

Our Operations, Technology, Events and Hospitality Management Department combines technology with creativity in a state-of-the-art learning environment.

The department stays closely linked with professional institutes, associations and businesses, as part of its founding principle of education working with industry to produce career ready graduates.

More about the department

Taught by experts

Your studies are supported by a team of committed and enthusiastic teachers and researchers, experts in their chosen field. We also work with external professionals, many of whom are Manchester Met alumni, to enhance your learning and appreciation of the wider subject.

Meet our expert staff

Fees

Foundation Year students

UK, EU and Channel Island students: Full-time Foundation Year fee: £9,250 per year for the foundation year. This tuition fee is agreed subject to UK government policy and parliamentary regulation and may increase each academic year in line with inflation or UK government policy for both new and continuing students.

Non-EU international students: Full-time Foundation Year fee: £16,000 per year. When progressing from the pre-degree foundation year to the linked degree. Tuition fees will remain the same for each year of your course providing you complete it in the normal timeframe (no repeat years or breaks in study)

UK, EU and Channel Island students

UK, EU and Channel Island students: Full-time fee: £9,250 per year. This tuition fee is agreed subject to UK government policy and parliamentary regulation and may increase each academic year in line with inflation or UK government policy for both new and continuing students.

Non-EU international students

Non-EU international students: Full-time fee: £16,000 per year. Tuition fees will remain the same for each year of your course providing you complete it in the normal timeframe (no repeat years or breaks in study).

Additional Information

A degree typically comprises 360 credits, a DipHE 240 credits, a CertHE 120 credits, and an integrated Masters 480 credits. The tuition fee for the placement year for those courses that offer this option is £1,850, subject to inflationary increases based on government policy and providing you progress through the course in the normal timeframe (no repeat years or breaks in study). The tuition fee for the study year abroad for those courses that offer this option is £1,385, subject to inflationary increases based on government policy and providing you progress through the course in the normal timeframe (no repeat years or breaks in study).

Additional costs

Specialist Costs

£27

All of the books required for the course are available from the library or online. The University also has PC labs and a laptop loan service. However, many students choose to buy some of the core textbooks for the course and/or a laptop. Students may also need to print some of their assignments and other documents. Campus printing costs start from 5p per page. Estimated costs are £300 for a laptop up to £100 each year for books and printing. Compulsory costs include dissertation printing and binding in fourth year.

Placement Costs

There is the option of taking a placement year. Costs vary hugely between countries and areas, so it is very important to research costs well ahead of time and budget accurately. Where there are travel (flights) and visa costs for students choosing international placements (eg USA) that student will be required to meet these themselves although some placement providers do offer assistance. Students should budget up to £2,700 to cover those costs although they may vary by location. Local placement providers can be sought as an alternative. Optional £3 per week for bus charges visiting industry partners in the first and second year. This is optional as the locations are all in walking distance. First, second and final year students have the opportunity to attend an optional field trip to a UK or European destination (price dependent on location).

Professional Costs

Second year students are offered the opportunity to study the CHIA qualification. The cost is £75.

Funding

Find out more about financing your studies and whether you may qualify for one of our bursaries and scholarships.

Money Matters

Want to know more?

How to apply

You can apply for this course through UCAS.

Apply now

UCAS code(s)

N220

Remember to use the correct institution code for Manchester Metropolitan University on your application: our institution code is M40

You can review our current Terms and Conditions before you make your application. If you are successful with your application, we will send you up to date information alongside your offer letter.

MANCHESTER IS YOUR CITY. BE PART OF IT.

Programme Review
Our programmes undergo an annual review and major review (normally at 6 year intervals) to ensure an up-to-date curriculum supported by the latest online learning technology. For further information on when we may make changes to our programmes, please see the changes section of our Terms and Conditions.

Important Notice
This online prospectus provides an overview of our programmes of study and the University. We regularly update our online prospectus so that our published course information is accurate. Please check back to the online prospectus before making an application to us to access the most up to date information for your chosen course of study.

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