Student Hubs can be found across the University and act as your first port of call for any face-to-face information, enquiries and advice. They can provide guidance on a wide-range of course related matters, information about various university services and facilities. Opening hours are flexible and are being progressively extended into evenings and weekends so the Hub staff are there when you need them.
Student Support Officers offer non-specific study skills to all students and are available on every campus. They run study skills workshops for both groups and individuals and help you with any other problems you might have - they can also offer impartial advice on academic and pastoral issues. They can also advise on assessment problems, time management, exam techniques, finance, employment or personal difficulties. Where appropriate, Student Support Officers can make supported referrals to the University's specialist support services, Students' Union and external support agencies.
There are a range of numeracy and English-writing support courses providing a suite of peer-led basic numeracy and statistical support opportunities. This is alongside a free ten-week course to help improve your English writing skills focussing on style, punctuation, grammar and how to structure a piece of writing effectively.
We are committed to providing equal opportunities in education for all students, and our Disability Service exists to help students with disabilities. Our advisers work with students to help steer them through any necessary screenings or assessments and can also provide a range of support for disabled students with specific learning disabilities.
Disability Advisers can also assist with any application for the Disabled Students Allowance, liaising with appropriate funding bodies. Advisers also have links with academic colleagues and other central services to raise awareness of disability issues and to ensure that appropriate support is available.
Our Chaplains are here for everyone, irrespective of belief. They provide spiritual help, confidential advice, friendship and support, prayer, and worship. The Chaplains can also assist you in finding information about places of worship, whatever your faith community.
The Counselling, Health and Wellbeing Service offers you the chance to talk to a professionally trained counsellor, in confidence, about any personal problems you may have. Both individual and group counselling is free to all students registered with the University.
All the Counsellors work to the British Association for Counselling and Psychotherapy Ethical Framework for Good Practice in Counselling and Psychotherapy.
The Counselling Service also run a number of workshops across a range of mental health themes, including relaxation, stress-management and confidence-building.