Accommodation policies and documents Keeping our campus a safe and secure environment for all. Components Our policies are designed to make sure that Manchester Metropolitan University’s accommodation is a safe and comfortable place for everyone. Please take some time to familiarise yourself with the following information. Cancellation and Refund Policy 24-25 pdf, Accommodation Cancellation & Refund Policy 24-25.pdf[336.61 KB] Accommodation Allocation and Booking Policy pdf, Accommodation Allocation & Booking Policy.pdf[398.77 KB] Student Accommodation Terms and Conditions 2024-25 pdf, Student Accommodation Ts and Cs 2024-25.pdf[516.39 KB] Car Parking Policy If you have purchased a parking permit, this policy details the regulations that apply. pdf, Car-Parking-Policy-2016.pdf[261.09 KB] Complaints Procedure If you have a complaint about your university accommodation or living arrangement, we have two options: an informal procedure and a formal procedure. pdf, Accommodation-Office-Complaints-Procedure-Review-August-2019.pdf[407.44 KB] Complaints form The form to complete if you have a formal complaint to make about university accommodation or living arrangements. pdf, Complaint-Form.pdf[418.01 KB] Electrical Safety Policy If you are bringing any electrical appliances into university accommodation, these are the safety requirements they must meet. pdf, Electrical-safety-policy.pdf[12.42 KB] Guests Policy This policy will be regularly reviewed and is subject to change and withdrawal at any point in line with Government restrictions relating to Covid. pdf, MMU-Guest-Policy.pdf[523.36 KB] Cancellation and Refund Policy 23-24 If you wish to cancel your room in university halls, this policy explains the rules. pdf, Cancellation and refund policy 23-24.pdf[165.11 KB] Halls Handbooks These documents are a must-read for all Manchester Met halls residents. Read the handbook for your hall before you arrive and refer to it throughout your stay. All Saints Student Living Handbook pdf, Student Living Handbook_All Saints.pdf[4.36 MB] Birley Student Living Handbook pdf, Student Living Handbook Birley.pdf[4.37 MB] Wilmott Student Living Handbook pdf, p222-8109-student-living-accommodation-handbook-wilmott.pdf[3.97 MB] Severe Weather Policy How we will keep residents safe in the event of bad weather. pdf, Severe-weather-policy.pdf[460.35 KB] Student Code of Conduct The behaviour we expect from students on campus, in university accommodation and in the local community. pdf, 20739_SCM_Code-of-Conduct-A5-V3.pdf[654.21 KB]