Frequently asked questions

Find the answers to your Clearing questions with our helpful FAQs


What is Clearing?

Clearing is a fantastic opportunity for potential students to apply to university later in the year than usual. It doesn’t matter if you’ve already applied through UCAS earlier this year, or whether you’re considering higher education for the first time, you can apply to university this summer and start studying during autumn.

You can apply to Manchester Met through Clearing from July until September, but Clearing is most popular when A-level results are published in mid-August.

When does Clearing start and finish?

UCAS Clearing begins on 5 July 2019 and is open until Wednesday 23 October 2019.

At Manchester Metropolitan University, Clearing begins on Friday 5 July 2019 and lasts until mid-September, or until our courses are full.

If your grades meet the entry requirements of the course you’re interested in, please call us on +44 (0)161 247 3000 and chat to our helpful staff. We’re often busy during the A-level results period, so we’ve extended our opening times to speak with everybody that needs our support.

Why are course places available during Clearing?

There are several reasons why places are still available during Clearing. Some subjects may have places available across the country, some applicants with places on courses may have withdrawn, or new courses may have become available.

When can I call the Clearing helpline?

Our team are here to help for longer throughout the summer.

Call us now on +44 (0)161 247 3000

Opening hours

From Friday 5 July

Monday to Friday, 9.00am – 4.15pm

From Thursday 15 August

Our team are here to help for extended hours from results day

Thursday 15 August, 7.00am – 7.00pm

Friday 16 August, 8.00am – 6.00pm

Saturday 17 August, 10.00am – 4.00pm

Can I call the Clearing helpline before I get my results?

We’re sorry, but we can only consider you in Clearing if you have your results. We can only make unconditional offers during Clearing if you meet our entry requirements, and so you need your results in place for us to be able to do this.

If you’re waiting for your grades, please register for our Clearing updates and we’ll help you prepare for results day and Clearing.

If your results meet our course requirements, we’re excited to hear from you! Chat with our friendly team on +44 (0)161 247 3000.

What happens when I call the Clearing helpline?

When you call the Clearing helpline on +44 (0)161 247 3000, our friendly advisers will talk you through the Clearing process. Before you call us, please have the following information handy:

  • Which courses interest you
  • Your UCAS Personal ID (PID)
  • Your academic qualification details (level 2 and 3, such as GCSEs, A-levels and BTECs)

If your qualifications meet the course entry requirements, our advisers will send your enquiry to the admissions team that specialise in the course that you’re interested in and they will assess your application.

If you ring on or after results day, our advisers will transfer your call to the course tutor to discuss the course you’re interested in. If you have any questions about the course, please feel free to ask the course tutor in more detail.

Our team are here to help and guide you during the call, so please don’t worry if you feel nervous.

If I’m waiting for a call back from the Clearing helpline, should I call again?

If our Clearing helpline team have taken your enquiry, passed it to the course advisers for consideration and told you we’ll call you back, please don’t worry – we’ll get back to you as soon as we can. We’re super busy on results day, but we’ll always return your calls.

Can I apply for a course that’s completely different to the course I originally applied for during Clearing?

Of course! You can apply to study any courses with vacancies that interests you. However, please think carefully before you accept an offer.

How many universities and colleges can I approach?

You can contact as many universities as you like, although you can only accept one Clearing offer from one university.

Is going on holiday during Clearing a problem?

If you’re going on holiday during Clearing but you’re available to chat with us on the phone while you’re away, it shouldn’t be a problem. We can only discuss your application with you, not with your parents, carers, advisers or friends. If you’re unavailable during Clearing, another applicant may take your place on the course you’re interested in, so please carefully consider your plans.

You can nominate someone to discuss your application on your behalf. If they are named in the Nominated access section of your UCAS application, then we can talk to them about your Clearing application.


Do colleges and universities reduce their entry requirements during Clearing?

Entry requirements for courses aren’t necessarily lower on results day or during Clearing. Entry requirements often remain the same as they are during the main application cycle, although in some cases they are higher, for example, if there are few places remaining on a popular course.

I’ve met the grades in my offer but my university or college haven’t confirmed my place. What should I so?

Don’t worry – if you’ve met the conditions of your offer, your university or college will contact you to confirm your place. The confirmation will appear on UCAS Track. If your offer is with Manchester Metropolitan University and you have any concerns, please call our Confirmation helpline on +44 (0)161 247 2931 and chat with our friendly staff.

I haven’t got the grades or met the conditions of my offer, but my university or college haven’t declined my place. What should I do to get into Clearing?

If you haven’t met the conditions of your offer, there’s a chance that your chosen university may still accept you. Check the status of your application on UCAS Track or contact the university you’ve applied to directly.

If you’ve applied to Manchester Metropolitan University, please call the Confirmation helpline on +44 (0)161 247 2931 and chat with our friendly team.

I’ve been offered a place in Clearing. What should I do now?

If you’re offered a place with Manchester Met in Clearing, congratulations! Our admissions team will contact you with instructions on how to add your Clearing course and qualifications on UCAS Track. There may be a deadline to do this. Once you’ve completed what’s required, we’ll confirm your place.

My place is confirmed on my chosen course. What should I do next?

Congratulations! When your university place is confirmed, you may need to apply for student finance, start looking for accommodation and plan for the year ahead.

We’ll be in touch with further information about how to enrol and prepare for starting your course. You can also visit our Welcome pages for advice on how to get started.

How do I know if I’m making the right choice?

If you’ve been offered a place through Clearing, you’re invited to attend a Clearing Visit Day. This is your opportunity to get a feel for the university, meet your tutors, chat to existing students, explore the campus or find out anything else you’d like to know. The visit day will help you confirm your choice. 

How do I check if I have a place at university?

Once you have your results, visit UCAS Track to check if you have been offered a place at university.

I’ve got my expected results and met the entry requirements of my conditional firm (CF) choice. Do I need to do anything on results day?

Visit UCAS Track to see if your place at university is confirmed (unconditional firm). If you’ve applied to Manchester Met, you’ll receive an email from us soon about what happens next.

I’ve not met the conditions of my conditional firm (CF) choice. Should I contact the university to see if they’ll offer me a place?

If you haven’t met the conditions of your offer, there’s still a chance that your university may accept you. Check the status of your application on UCAS Track or contact the university you’ve applied to directly.

If you’re holding a conditional firm offer (CF) with Manchester Met, please call our Confirmation helpline on +44 (0)161 247 2931

How will I know if I'm in Clearing?

You’ll know if you’re able to apply to university courses through Clearing when you log in to UCAS Track and see the Clearing option displayed.

Can I reject my insurance offer and apply through Clearing instead?

Yes, you can reject your insurance offer and apply through Clearing instead. If you’re unsuccessful for your firm choice, but meet the conditions of your insurance choice, you’ll be transferred to your insurance choice.  However, if you don’t want to take up your insurance choice, you can release yourself into Clearing, find a new course, and apply through Clearing. For more details, please log into UCAS Track.

View our courses in Clearing

Is it true that I can’t enter Clearing if I’m still holding offers with other universities?

You’re only in Clearing if you aren’t holding an offer with a university. However, if you’re holding an offer that you don’t want to accept, you can request to release yourself from your offer and into Clearing via UCAS Track. Please visit UCAS Track for more details.

Please make sure you talk to the universities you are interested in first to check vacancies and your eligibility for the course you want to study before releasing yourself.

I haven’t met the conditions of my offers, but the universities I’ve applied to haven’t processed a decision on UCAS track. What should I do?

Call the universities that you’re holding an offer with. There may be various reasons why a decision hasn’t been made.

If you’re holding an offer with Manchester Metropolitan University, please call our Confirmation helpline on +44 (0)161 247 2931.

I can’t get through to the helpline, what shall I do?

The Clearing helpline is always really busy on results day and we try our best to answer every call as soon as possible. Thank you in advance for your patience and please continue to call us on +44 (0)161 247 3000 until you get through.

I'd like to apply through Clearing but I haven’t applied yet. When’s the deadline for Clearing and can I still apply through it?

The last day to apply to study at Manchester Met in 2019 is Friday 20 September 2019. However, please apply as early as possible as many courses fill up quickly and close. Check UCAS Clearing for courses available across all universities and view Manchester Met’s Clearing courses.

Does applying to university through Clearing affect my student loan?

Applying through Clearing may affect the timing of when you get your loan. Please apply as early as possible to avoid delays and make sure your student finance is in place for when you need it. You don’t need to have a confirmed place to start your application. For more information, please visit our Money Matters page.

What is Adjustment and who’s eligible to use it?

Adjustment is an opportunity for students to reconsider where and what you study at university if you’ve exceeded your expected exam results. You can use Adjustment if you’ve exceeded the conditions of your firm offer of a place at university and achieved higher grades than you expected.

If you have an unconditional offer, Adjustment lets you shop around for a different course, and possibly a course you prefer with higher course entry requirements. It’s not the same as Clearing. For a detailed explanation about Adjustment, please visit the UCAS website.

If I apply through Adjustment, do I forfeit my place at my CF choice university?

Your original unconditional firm offer (UF) is safe while you’re looking for another course in Adjustment. It will remain safe until you confirm your interest in another university and they add themselves to your application.

Can I defer my Clearing offer and start university next year?

At Manchester Metropolitan University, we can’t accept deferred applications in Clearing. If you apply to us through Clearing this year, you’ll begin studying in September 2019.

Can I apply for a student loan if I’m applying through Clearing?

If you’re a late applicant and you haven’t applied for financial support, please follow these steps: 

  • If you need financial support, apply for student finance as soon as possible – the later you apply, the longer you’ll have to wait for support
  • If you’re entitled to a bursary with Manchester Met, we’ll calculate this using the information on your student finance application form
  • Use the calculator on the student finance website to estimate how much financial support you’re likely to receive
  • Visit our Money Matters page for helpful advice

If I apply through Clearing, can I attend a visit day before I start my course?

We’re hosting Clearing Visit Days on Wednesday 21 August and Wednesday 28 August 2019. Please book your place for one of the events so you can explore the University once you have an offer.

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