SERVICE UPDATE We are currently operating a remote service, find out about how we will continue to support you.

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Counselling and Mental Health

In crisis?

Please read this information if you or someone you know is in serious distress or danger.

Get help urgently

Feeling low? Anxious? Worried about your mental health?

We are a team of Counsellors and Mental Health Advisers experienced in helping students. We want to support your learning and help you make the most of your experience at university. We provide one-to-one counselling and mental health support, make referrals and liaise with other support services. Additionally, we offer an online CBT programme called SilverCloud and provide a variety of practical, skills-based workshops and courses.

SERVICE UPDATE

Please note, we are currently operating a remote service. Find out about how we will continue to support you and the best way to contact us as we move activity online.

Find out more

What is Counselling?

Counselling is a type of talking therapy that allows you to talk about your problems in a non-judgemental environment. Counsellors are trained to work with you on personal and emotional issues. Sometimes it is useful to speak to friends and family but counselling is an opportunity for you to speak with an impartial person and help to bring about effective change or enhance wellbeing.

Counselling is planned and contracted, and one or two sessions may be sufficient.

No issue is considered not important enough, if it is causing concern. It may be just a matter of talking through a difficult choice or dilemma, or it may be exploring something more distressing. Some common issues include self-esteem, anxiety, depression, low mood, motivation, family and relationships, identity, sexuality, loss, and the effects of abuse or other trauma.

How do I speak to a Counsellor?

If you haven't previously accessed the Counselling and Mental Health Service, please contact a Wellbeing Adviser in the first instance, who can provide support and refer you to us if appropriate.

There are two main ways of accessing counselling, booking an initial assessment appointment or coming to a drop-in session.

Initial assessment appointments

Any enrolled Manchester Met student can book an initial assessment appointment by phoning 0161 247 3493 or emailing counselling@mmu.ac.uk or by coming to our reception, room 1.03, first floor, Business School.

Initial assessment appointments can be up to 45 minutes long.

Drop-in sessions

We offer drop-in sessions when you can meet with a counsellor for up to 20 minutes, without booking, Monday to Friday 1:00pm - 2:00pm. Please arrive as close to 1:00pm as you can and before 1:40pm.

What happens in my initial assessment or drop-in session?

At an initial assessment appointment or drop-in we want to look at the best way forward for you. We may recommend individual counselling, group therapy, a course or a workshop, self-help materials or a referral to a specialist service. If individual counselling is recommended you are likely to have to wait for ongoing appointments. We will make recommendations of things you can do which will be helpful in the meantime.

Before using our service, you might want to read information about counselling and confidentiality.

Concerned about a student?

Information for family and friends

We do understand that it can be distressing to know that someone you care about is having a difficult time. We cannot reveal information about students who use our Service because it is confidential but we will listen to your concerns and take appropriate action, including assisting you in making choices about how you might help. 

Encourage the student to use our drop-in service. Or if you are really concerned, encourage them to follow the steps for help in crisis and call us for advice on 0161 247 3493 and we will arrange for you to speak to a Counsellor .

We do understand that it can be distressing to know that someone you care about is having a difficult time. We cannot reveal information about students who use our Service because it is confidential but we will listen to your concerns and take appropriate action, including assisting you in making choices about how you might help. Please click here for further information.

Information for staff

If you are a member of staff concerned about the wellbeing of a student, you can find detailed guidance on the counselling and mental health intranet page.

Contact details and how to find us

We are available 8:45am - 4:30pm, Monday to Friday.

Our drop-in service is available between 1:00pm and 2:00pm, Monday to Friday.

Call: 0161 247 3493

Email: counselling@mmu.ac.uk

Visit us: in room 1.03, first floor, Business School. (The main entrance has three revolving doors. Come in and keep to your left. Go up the stairs, or take the lift, to the first floor. Our reception is located to your left in room 1.03)

Address: Counselling and Mental Health Services, Manchester Metropolitan University, Room 1.03, First Floor, Business School, Oxford Road, Manchester, M15 6BH

Download a campus map or view building access maps

Useful resources

Wellbeing