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Passwords

Secure passwords are critical to keeping your data and information safe.

I forgot my password

Already registered to use the Self Service Password Reset Portal?

Enter your 8-digit University ID and follow the prompts.

Go to the Self Service Password Reset Portal

Otherwise, contact the IT Helpline.

How do I use the self service password reset tool?

Staff
Reset your password using the self-service password reset (SSPR) tool.
  1. Go to the Password Registration Portal
  2. Enter answers to at least four memorable questions
  3. If you ever forget your password, go to the Self Service Password Reset Portal
  4. You will be asked to reset your password. Then you can log in to the network, using your 8-digit University ID and new password

 

Students

      Registering 

  1. Go to register-password.mmu.ac.uk
  2. When asked to sign in, enter your username as ID@stu.mmu.ac.uk and input your current password
  3. In order to register for SSPR, users need to provide at least one authentication method.

      To set up a phone

  • Select your country or region (e.g. United Kingdom (+44))
  • Enter your authentication phone number. 
  • Click text me or call me

If you choose call me, you will get a phone call on the number provided. You will need to answer the call and press on the # key to complete the setup.

If you choose text me, you will get a verification code on your phone. This code needs to be inserted into the input field that appears on the screen.

To set an email address:

Enter an authentication email address. You cannot use your MMU email address. 

 

Changing your password

  1. Go to change-password.mmu.ac.uk
  2. When asked to sign in, enter your username as ID@stu.mmu.ac.uk and input your current password
  3. You will then need to enter and confirm bothe your old and new passwords
  4. If you have successfully reset their password, they will be redirected to the Access Panel page.

 

Help me create a secure password

How do you create a password that's safe and secure?

There are some important things to know.

  • Use at least 16 characters
  • Use a mixture of upper and lower case letters, numbers - and special characters such as £, $, % and *
  • You might want to use a memorable short sentence

Need help creating and storing passwords?

  1. Use a random password generator
  2. Store your password in a secure app such as:

Need IT Support?

The IT Helpline team is on call 24 hours a day, 7 days a week.

Or come see us weekday afternoons at the University library in Manchester.

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