Secure passwords are critical to keeping your data and information safe.
Already registered for the new Self Service Password Reset portal?
Don’t forget - You'll need to update your details on your mobile device(s) to access MMU Wi-Fi or email.
Not registered for the new Self Service Password Reset portal?
Contact the IT Helpline and we can reset it for you. Once you’ve done that, we recommend you register for the Self Service Password Reset portal, which lets you reset your own password even if you’ve forgotten it.
Self Service Password Reset
This is the easiest way to manage your password, and allows you to reset your password yourself even if you’ve forgotten it.
To reset your password:
The requirements are a bit different for students and for staff.
The staff password policy and requirements changed in January 2019 to comply with best practice and better protect our information. You can read the Password Management Control Procedure for more details.
A passphrase is like a password, but longer and more secure. A passphrase is a collection of words, whether sensibly connected or not that join together to make a passphrase. Creating a multi-word passphrase will mean you are more resistant to common attacks.
The goal of encouraging passphrases is to create credentials that are entirely nonsensical to a password cracking utility, but memorable to the human who needs to access a given system every day.
Passphrase top tips
Watch the short passphrase training video on MetaCompliance* and follow these top tips to create a more secure and memorable passphrase in no time.
Further advice around setting strong passphrases is available on the National Cyber Security Centre webpage.
*For first time visitors to MetaCompliance, please enter your staffID@ad.mmu.ac.uk in the email box to access the video. If you have visited MetaCompliance before, there should be a Manchester Metropolitan University button for you to press.
We encourage the use of password management systems, such as LastPass, Dashlane or KeePass. They allow you to use very strong, unique passwords, without having to remember each one.
If you have questions on this, please contact the Information Security team at email@example.com.
If you have any reason to believe that your password has been compromised, you should change your password immediately to minimise any further risk to your account, and also contact the IT Helpline.
The IT Helpline team is on call 24 hours a day, 7 days a week.
Or come see us weekday afternoons at the University library in Manchester.